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Asos order - Printable Version

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RE: Asos order - izzy - 07-14-2018

(07-13-2018, 03:41 PM)Mimiakira Wrote:
(07-13-2018, 01:23 PM)datunaaa Wrote:
(07-13-2018, 12:58 PM)Mimiakira Wrote: We have many SE experts in the field. Could you tell us more of what you've taken so, we don't need to repeat ourselves. Smile
Do you have any logs of the representative or anything so, we can provide as much support.

Also, If I'm reading your question correctly, you were trying to gain 274 or, ?? (I don't fully understand what you're trying to say sorry.)

yes sorry
so i ordered 10 items worth 274 euros,paid with paypal, later wanted to do partial refund, went through live chat they told me that it will be investigated by specialist and allow them 14 days , but today i received an email that they came up with with decision not to issue refund ,and blocked me

(07-13-2018, 03:05 PM)izzy Wrote: ive had experience with this asos wont help you anymore 9/10 they will say to file a dispute did they  email that they will refund you and then say they wont and blocked you?(this happened to me) if so file a dispute  should be an easy win if not  cant help

Who ever is running the company isn't running it right. From what I've heard, what you pay is what you get with no refunds.

no thats not true asos in all honesty is quite lenient if you make the right excuse they will give a refund then maybe cancel it to which you can open a dispute and will because they are retracting is and can be used as evidence what people are doing is making straight new accounts with no history and taking out large orders and asos is now cracking down on it however i know someone who did a 900 partial refund and got away with it