(02-14-2019, 06:21 PM)titchyyyy Wrote: It's quite easy to get a 'handle' by just using a POP + finding a picture of a serial on the internet but they only seem to offer me the handle and not the entire toothbrush.

(02-15-2019, 05:07 AM)mothered Wrote:

(02-14-2019, 06:21 PM)titchyyyy Wrote: It's quite easy to get a 'handle' by just using a POP + finding a picture of a serial on the internet but they only seem to offer me the handle and not the entire toothbrush.

I assume you do not wish to purchase the Item?

(02-15-2019, 06:33 AM)titchyyyy Wrote:

(02-15-2019, 05:07 AM)mothered Wrote:

(02-14-2019, 06:21 PM)titchyyyy Wrote: It's quite easy to get a 'handle' by just using a POP + finding a picture of a serial on the internet but they only seem to offer me the handle and not the entire toothbrush.

I assume you do not wish to purchase the Item?

Not really. I'm happy with my normal toothbrush, but since they've given me a handle, the rest of the items (Head + charger) seem to be of little cost, so I guess I could buy both and consider it a victory. They had no stock of the model that I SE'd so he will be checking the warehouse for a successor model to send later today.

(02-15-2019, 10:53 AM)mothered Wrote:

(02-15-2019, 06:33 AM)titchyyyy Wrote:

(02-15-2019, 05:07 AM)mothered Wrote: I assume you do not wish to purchase the Item?

Not really. I'm happy with my normal toothbrush, but since they've given me a handle, the rest of the items (Head + charger) seem to be of little cost, so I guess I could buy both and consider it a victory. They had no stock of the model that I SE'd so he will be checking the warehouse for a successor model to send later today.

I see what you mean.

What method did you use?

(02-15-2019, 02:25 PM)titchyyyy Wrote:

(02-15-2019, 10:53 AM)mothered Wrote:

(02-15-2019, 06:33 AM)titchyyyy Wrote: Not really. I'm happy with my normal toothbrush, but since they've given me a handle, the rest of the items (Head + charger) seem to be of little cost, so I guess I could buy both and consider it a victory. They had no stock of the model that I SE'd so he will be checking the warehouse for a successor model to send later today.

I see what you mean.

What method did you use?

I just used the 'doesn't charge anymore' method. As soon as they seen a POP + picture of the bottom of the toothbrush (I asked somebody on eBay if I could see a picture of the bottom of theirs), they accepted the replacement but only for the handle. I guess I could ask for a charger as well if I really wanted to, but it's not worth it for me imo.