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Tutorial Basic Refund process - Printable Version

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RE: Basic Refund process - DROsm - 01-27-2018

(01-27-2018, 05:05 PM)copscalled Wrote:
(01-27-2018, 02:24 AM)DROsm Wrote: Well, im getting 2 phones and i need to refund both, i can't afford to refund only one... Is that even possible?

The delivery was signed already, the order arrived to the address on wednesday and ive been too nervous to start the refund...

Any thoughs?

1 of the phones: Sold by Amazon Warehouse and Fullfilled by Amazon-
2 phone: Sold by XXXXX and Fullfilled by Amazon-

I already posted in other threads, any help incoming would be nice.


(01-26-2018, 11:16 AM)DROsm Wrote: Happy to read something about amazon today.

I have placed an order for $271, i bought two phones and i REALLY need to do the refund, but everybody is telling me that i will not achieve it, firstly because i'm from Venezuela, and the order was delivered to an address in FL that i use to ship package to Venezuela, at that address the deliver was signed for a Mrs. Chirinos (wich im not) and now im just reading how to try the refund because: 1. It was delivered to a Reship company (not an obvious one like Reship.com, its a Venezuelan company), 2.Because it's hard to refund 2 items instead of one.

So, the never arrived method is impossible here because was signed, the empty box could be used but, was delivered by UPS, do they save the weight of the package before delivering?

To be honest, im really nervous about it, those $271 aren't mine, its an aunty money, she wants a phone, i say "ok, i can buy it for you at Amazon" but my wife and i got stolen 8months ago and since that day we have no smartphones, so i just got 2 phones for us and say to myself, i will make a refund and just buy my aunties phone and everything's fine.. But now, i think im fcked up.

Sorry for the long post, i have to tell somebody my sad story lol.

Yeah for sure. Drop your skype in my PMs, or in the comments.

I created a new thread about it, i already did the refund and got negative answer.
https://sinister.li/Thread-Amazon-com-and-Policys?pid=795762#pid795762


RE: Basic Refund process - mothered - 01-28-2018

(01-27-2018, 05:02 PM)copscalled Wrote:
(01-27-2018, 06:07 AM)mothered Wrote:
(01-26-2018, 11:04 PM)copscalled Wrote: Put your real name on the package, but if signing is required, make up a name eg: John Smith.  

Some companies require a signature as proof of delivery and use that In their defense, Irrespective of falsifying It or (where applicable) provided the age requirement Is met, the actual person signing. I'm not saying your method won't work, but more so stating a fact.

Also, "John Smith" Is classed as a place holder name, hence too obvious. Opt for something else. You've provided a well documented general guidance.
Well done.

Thank you mothered.

You're welcome.

And thank you for the guide.


RE: Basic Refund process - copscalled - 01-28-2018

(01-27-2018, 11:02 PM)DROsm Wrote:
(01-27-2018, 05:05 PM)copscalled Wrote:
(01-27-2018, 02:24 AM)DROsm Wrote: Well, im getting 2 phones and i need to refund both, i can't afford to refund only one... Is that even possible?

The delivery was signed already, the order arrived to the address on wednesday and ive been too nervous to start the refund...

Any thoughs?

1 of the phones: Sold by Amazon Warehouse and Fullfilled by Amazon-
2 phone: Sold by XXXXX and Fullfilled by Amazon-

I already posted in other threads, any help incoming would be nice.

Yeah for sure. Drop your skype in my PMs, or in the comments.

I created a new thread about it, i already did the refund and got negative answer.
https://sinister.li/Thread-Amazon-com-and-Policys?pid=795762#pid795762

Never use a freight when refunding amazon.


Now you know for next time.


RE: Basic Refund process - DROsm - 01-28-2018

(01-28-2018, 02:38 AM)copscalled Wrote:
(01-27-2018, 11:02 PM)DROsm Wrote:
(01-27-2018, 05:05 PM)copscalled Wrote: Yeah for sure. Drop your skype in my PMs, or in the comments.

I created a new thread about it, i already did the refund and got negative answer.
https://sinister.li/Thread-Amazon-com-and-Policys?pid=795762#pid795762

Never use a freight when refunding amazon.


Now you know for next time.

Yes, now i do know Smile

But, even was a negative answer im about to send the screenshot to them and see if it works.