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Could anyone help me SE... - Printable Version

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RE: Could anyone help me SE... - Empty - 05-27-2013

If u can find a way to get a serial for that product it should be easy.


RE: Could anyone help me SE... - Oneiiros - 05-28-2013

I will attempt them too, telling you alll how it went. Note that I will be abusing the german customer service.
Update [5/28/2012-8:16PM]: Acquired a serial number
Update [5/28/2012-8:24PM]: Found out about a connectivity problem happening often, no way to fix this. Support ticket sent.
Update [5/29/2012-5:17PM]: Got a reply, I will get referred to somebody who can help me.


RE: Could anyone help me SE... - ねこまっしぐら - 05-28-2013

(05-28-2013, 08:56 PM)Oneiiros Wrote: I will attempt them too, telling you alll how it went. Note that I will be abusing the german customer service.
Update [5/28/2012-8:16PM]: Acquired a serial number
Update [5/28/2012-8:24PM]: Found out about a connectivity problem happening often, no way to fix this. Support ticket sent.

I'm not good at speaking German.


RE: Could anyone help me SE... - Oneiiros - 05-29-2013

(05-28-2013, 11:41 PM)Johnny Wrote: I'm not good at speaking German.

No problem, the customer service is english all the time. #updated btw


RE: Could anyone help me SE... - ねこまっしぐら - 05-29-2013

(05-29-2013, 06:06 PM)Oneiiros Wrote: No problem, the customer service is english all the time. #updated btw

Cool, so they're going to give you to someone who can help you fix it or something? What if they do speak German to me? I don't speak fluent German.


RE: Could anyone help me SE... - Oneiiros - 05-29-2013

(05-29-2013, 10:37 PM)Johnny Wrote: Cool, so they're going to give you to someone who can help you fix it or something? What if they do speak German to me? I don't speak fluent German.

They won't, they only have english customer service, they told me:
Quote:We can only assist English speaking customers, as we don't have any customer service department in Germany (yet). However we will do our best and refer you to someone who can help you.
I will tell you how it works out. Also, if they would really speak German with you, I could help you Smile