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+--- Thread: Tutorial SE Headphones From MEElectronics (/Thread-Tutorial-SE-Headphones-From-MEElectronics)
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RE: SE Headphones From MEElectronics - VocalX - 09-21-2012
Not really sure what to do now. Think I'm just gonna wait a week and say they never sent it back. -_- We'll see how that goes.
Lol, here's my transcript so far (read it from the bottom to the top):
On Thu, Sep 20, 2012 at 2:33 PM, Mike <mike@s2einc.com> wrote:
Hi <redacted>,
It usually takes 1 business day for processing and 2-4 business days for the shipping back to you. You will receive a notification email once we process your return.
Sincerely,
MEElectronics Customer Service
www.meelec.com
From: <redacted> [mailto:<redacted>@<redacted>]
Sent: Thursday, September 20, 2012 12:25 PM
To: Mike
Subject: Re: Broken Earbuds.
Hi, Mike
Ok, so I sent them in. How long does it usually take to repair or replace them?? I need them back as soon as possible so I can continue in my studio.
Thanks,
<redacted>
On Wed, Sep 19, 2012 at 12:15 PM, Mike <mike@s2einc.com> wrote:
Hi <redacted>,
Sorry to hear about the problem with your M31 and thanks for contacting us. I have issued an RMA number for you. To have your earphones repaired or replaced under the terms of our warranty please mail them back to us at:
MEElectronics
RMA# 091912-20
817 Lawson St.
City of Industry, CA 91748
Please mail us only the bare earphones – keep all of the packaging, tips, and accessories for your new set. Once received, we will test the earphones out and either repair them or issue you a replacement unit.
Sorry about any inconvenience this may cause and please let me know if you have any questions.
Sincerely,
MEElectronics Customer Service
www.meelec.com
From: <redacted> [mailto:<redacted>@<redacted>]
Sent: Tuesday, September 18, 2012 4:08 PM
To: customerservice@meelec.com
Subject: Broken Earbuds.
Hello,
I had been wanting them for a while, so my girlfriend bought me these (http://www.meelec.com/MEElectronics_M9_Hi_Fi_Sound_Isolating_Earphone_p/earphone-m9-bk-mee.htm) earphones so I could use them with my audio business. I received them a couple days ago. When I took them out of the box, one of the buds was half-way torn off the wire and the other one had very low volume output and would not play any music over a 128 bit rate, which is not nearly high enough for my studio work.
This is the second time I've received a faulty product from Meelec. I've never had this happen from other companies like Bose and Klipsch. I would like a replacement. She paid $30.44!! Amazon is saying that a replacement must be made from Meelec, as it was broken from the factory, apparently.
Thank you for your help,
<redacted>.
p.s. I've attached my Amazon receipt, if that could be of any help.
RE: SE Headphones From MEElectronics - shizelkid - 10-22-2012
Can i post what i put in the email. So people can tell me of my problems so i can get better?