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DELL SN method wants a credit card for an Advanced Exchange?! - Printable Version

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+--- Thread: DELL SN method wants a credit card for an Advanced Exchange?! (/Thread-DELL-SN-method-wants-a-credit-card-for-an-Advanced-Exchange)

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RE: DELL SN method wants a credit card for an Advanced Exchange?! - DontRunDontTrip - 05-09-2024

(05-08-2024, 08:11 PM)Zelda7711 Wrote: Hello is there any update?

Replacement is coming tomorrow

Approved and confirmed by DELL yesterday

RE: DELL SN method wants a credit card for an Advanced Exchange?! - Zelda7711 - 05-09-2024

(05-09-2024, 07:04 PM)DontRunDontTrip Wrote:
(05-08-2024, 08:11 PM)Zelda7711 Wrote: Hello is there any update?

Replacement is coming tomorrow

Approved and confirmed by DELL yesterday
Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?

RE: DELL SN method wants a credit card for an Advanced Exchange?! - DontRunDontTrip - 05-09-2024

(05-09-2024, 08:24 PM)Zelda7711 Wrote:
(05-09-2024, 07:04 PM)DontRunDontTrip Wrote:
(05-08-2024, 08:11 PM)Zelda7711 Wrote: Hello is there any update?

Replacement is coming tomorrow

Approved and confirmed by DELL yesterday
Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?

I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what

After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor

Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it

Yesterday they shipped the monitor

RE: DELL SN method wants a credit card for an Advanced Exchange?! - baneman360 - 05-10-2024

(05-09-2024, 11:50 PM)DontRunDontTrip Wrote:
(05-09-2024, 08:24 PM)Zelda7711 Wrote:
(05-09-2024, 07:04 PM)DontRunDontTrip Wrote: Replacement is coming tomorrow

Approved and confirmed by DELL yesterday
Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?

I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what

After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor

Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it

Yesterday they shipped the monitor

What CC did you use for them to hold payment? Was it like those prepaid visa cards?

RE: DELL SN method wants a credit card for an Advanced Exchange?! - DontRunDontTrip - 05-10-2024

(05-10-2024, 01:33 AM)baneman360 Wrote:
(05-09-2024, 11:50 PM)DontRunDontTrip Wrote:
(05-09-2024, 08:24 PM)Zelda7711 Wrote: Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?

I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what

After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor

Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it

Yesterday they shipped the monitor

What CC did you use for them to hold payment? Was it like those prepaid visa cards?

Yes

RE: DELL SN method wants a credit card for an Advanced Exchange?! - dannydxz - 05-10-2024

thank you so much bri bro bro brk bro

RE: DELL SN method wants a credit card for an Advanced Exchange?! - Jacksectapie - 05-11-2024

Stay away from dell they will report you to the police not worth it

RE: DELL SN method wants a credit card for an Advanced Exchange?! - User01943 - 05-15-2024

(05-11-2024, 01:27 AM)Jacksectapie Wrote: Stay away from dell they will report you to the police not worth it

In which country are you at and I don't think you use RL info to do this anyway.

RE: DELL SN method wants a credit card for an Advanced Exchange?! - Zelda7711 - 05-15-2024

So when DELL asks for proof of a dead pixel, do they ask for video or a photo of the dead pixel?

RE: DELL SN method wants a credit card for an Advanced Exchange?! - SumoSlammer - 05-15-2024

(05-09-2024, 11:50 PM)DontRunDontTrip Wrote:
(05-09-2024, 08:24 PM)Zelda7711 Wrote:
(05-09-2024, 07:04 PM)DontRunDontTrip Wrote: Replacement is coming tomorrow

Approved and confirmed by DELL yesterday
Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?

I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what

After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor

Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it

Yesterday they shipped the monitor

Did you use a drop adress?