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+--- Thread: Lo/gi/tech is too hard (/Thread-Lo-gi-tech-is-too-hard)
RE: Lo/gi/tech is too hard - Elsdebo - 01-14-2024
Logitech was difficult and extremely slow responding despite having all the correct information provided to them.
RE: Lo/gi/tech is too hard - Kastalika - 01-14-2024
(01-14-2024, 12:25 AM)Elsdebo Wrote: Logitech was difficult and extremely slow responding despite having all the correct information provided to them.
What country?
What did you choose as product defect?
RE: Lo/gi/tech is too hard - Elsdebo - 01-14-2024
EU, a medium priced mouse was a target.
RE: Lo/gi/tech is too hard - thechosenone - 01-14-2024
(01-13-2024, 01:52 PM)Kastalika Wrote: Just joking, its my third time now and I cant belive that they dont want any proofs...i have officialy now Keyboard, mouse and headset its on its way. Lo Gi is amazing!do you use real POP or fake it? and do you actually have the items or get it from lets say facebook?
Last one took one email, one fukin email.... and they responded:
https://pasteboard.co/7wAk9OHGtaNW.png
![[Image: 7wAk9OHGtaNW.png]](https://pasteboard.co/7wAk9OHGtaNW.png)
RE: Lo/gi/tech is too hard - Kastalika - 01-14-2024
(01-14-2024, 01:54 AM)thechosenone Wrote: do you use real POP or fake it? and do you actually have the items or get it from lets say facebook?
Fake pop and no item, got SN from private seller.
RE: Lo/gi/tech is too hard - Zelda7711 - 01-14-2024
(01-14-2024, 02:06 AM)Kastalika Wrote:Which country do you contact from Logitech support for this?(01-14-2024, 01:54 AM)thechosenone Wrote: do you use real POP or fake it? and do you actually have the items or get it from lets say facebook?
Fake pop and no item, got SN from private seller.
Didn't they ask you to write the photo of the product, its name, surname and case number on paper, and then ask for it as a photo?
RE: Lo/gi/tech is too hard - Kastalika - 01-14-2024
(01-14-2024, 09:29 AM)Zelda7711 Wrote: Which country do you contact from Logitech support for this?
Didn't they ask you to write the photo of the product, its name, surname and case number on paper, and then ask for it as a photo?
DACH Region and no photos
RE: Lo/gi/tech is too hard - SuspectN - 01-14-2024
(01-13-2024, 01:52 PM)Kastalika Wrote: Just joking, its my third time now and I cant belive that they dont want any proofs...i have officialy now Keyboard, mouse and headset its on its way. Lo Gi is amazing!
Last one took one email, one fukin email.... and they responded
https://pasteboard.co/7wAk9OHGtaNW.png
(01-14-2024, 11:21 AM)Kastalika Wrote:(01-14-2024, 09:29 AM)Zelda7711 Wrote: Which country do you contact from Logitech support for this?
Didn't they ask you to write the photo of the product, its name, surname and case number on paper, and then ask for it as a photo?
DACH Region and no photos
You should remove the **Ticket ID and Name from the support** .... that's not so smart to post
RE: Lo/gi/tech is too hard - Kastalika - 01-14-2024
(01-14-2024, 03:08 PM)SuspectN Wrote: You should remove the **Ticket ID and Name from the support** .... that's not so smart to post
Relax buddy, I never did an SE with my real data xD
But thanks for info
RE: Lo/gi/tech is too hard - Specialbrewmike - 01-14-2024
Take your picture down and edit. You left your ticket number on there be more careful!