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SE ROYAL MAIL - Printable Version

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+--- Thread: SE ROYAL MAIL (/Thread-SE-ROYAL-MAIL)

Pages: 1 2


RE: SE ROYAL MAIL - mike oxlong - 12-01-2023

(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote:
(11-30-2023, 11:19 PM)mike oxlong Wrote:
(11-30-2023, 11:05 PM)Jhxxhdudjshd Wrote: I'm assuming you are from the UK since you are talking about royal mail. In that case, you aren't the one that files a claim, it's the merchant that needs to file the claim. Interested about the manual RTS you mentioned in an earlier comment if you are open to sharing information.
Merchant asked me for a lost certificate so he can refund me  so I have to nah ?

If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉


RE: SE ROYAL MAIL - Jhxxhdudjshd - 12-01-2023

(12-01-2023, 12:03 AM)mike oxlong Wrote:
(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote:
(11-30-2023, 11:19 PM)mike oxlong Wrote: Merchant asked me for a lost certificate so he can refund me  so I have to nah ?

If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Ye that will make it a bit more difficult. I'm not 100% sure on how laws apply when dealing with foreign companies. If they have a uk business address and 'operate' in the UK then I believe you still might be protected by UK laws. You could go back to them and say a 'lost certificate' isn't really a thing in the UK?


RE: SE ROYAL MAIL - bburnsey - 12-02-2023

(12-01-2023, 12:03 AM)mike oxlong Wrote:
(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote:
(11-30-2023, 11:19 PM)mike oxlong Wrote: Merchant asked me for a lost certificate so he can refund me  so I have to nah ?

If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Do you mind sharing which company you SE? We may have also done the same company.

What does the tracking information show?


RE: SE ROYAL MAIL - mike oxlong - 12-02-2023

(12-02-2023, 08:09 AM)bburnsey Wrote:
(12-01-2023, 12:03 AM)mike oxlong Wrote:
(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote: If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Do you mind sharing which company you SE? We may have also done the same company.

What does the tracking information show?
Hagobuy I electronics stuff from there

(12-01-2023, 02:17 AM)Jhxxhdudjshd Wrote:
(12-01-2023, 12:03 AM)mike oxlong Wrote:
(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote: If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Ye that will make it a bit more difficult. I'm not 100% sure on how laws apply when dealing with foreign companies. If they have a uk business address and 'operate' in the UK then I believe you still might be protected by UK laws. You could go back to them and say a 'lost certificate' isn't really a thing in the UK?
they told me contacts ypur [post office and ask them for help regarding my issue lol


RE: SE ROYAL MAIL - Jhxxhdudjshd - 12-02-2023

(12-02-2023, 04:27 PM)mike oxlong Wrote:
(12-02-2023, 08:09 AM)bburnsey Wrote:
(12-01-2023, 12:03 AM)mike oxlong Wrote: Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Do you mind sharing which company you SE? We may have also done the same company.

What does the tracking information show?
Hagobuy I electronics stuff from there

(12-01-2023, 02:17 AM)Jhxxhdudjshd Wrote:
(12-01-2023, 12:03 AM)mike oxlong Wrote: Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉

Ye that will make it a bit more difficult. I'm not 100% sure on how laws apply when dealing with foreign companies. If they have a uk business address and 'operate' in the UK then I believe you still might be protected by UK laws. You could go back to them and say a 'lost certificate' isn't really a thing in the UK?
they told me contacts ypur [post office and ask them for help regarding my issue lol

Hagobuy. yep, its gonna be difficult dealing with a Chinese shopping agent. You could also fake an email from royal mail saying they won't supply you with a lost certificate.


RE: SE ROYAL MAIL - mike oxlong - 12-03-2023

(12-02-2023, 11:26 PM)Jhxxhdudjshd Wrote:
(12-02-2023, 04:27 PM)mike oxlong Wrote:
(12-02-2023, 08:09 AM)bburnsey Wrote: Do you mind sharing which company you SE? We may have also done the same company.

What does the tracking information show?
Hagobuy I electronics stuff from there

(12-01-2023, 02:17 AM)Jhxxhdudjshd Wrote: Ye that will make it a bit more difficult. I'm not 100% sure on how laws apply when dealing with foreign companies. If they have a uk business address and 'operate' in the UK then I believe you still might be protected by UK laws. You could go back to them and say a 'lost certificate' isn't really a thing in the UK?
they told me contacts ypur [post office and ask them for help regarding my issue lol

Hagobuy. yep, its gonna be difficult dealing with a Chinese shopping agent. You could also fake an email from royal mail saying they won't supply you with a lost certificate.
I could do that you’re right but isn’t that too risky ? If they contact Royal Mail I am finished


RE: SE ROYAL MAIL - Jhxxhdudjshd - 12-04-2023

(12-03-2023, 01:07 PM)mike oxlong Wrote:
(12-02-2023, 11:26 PM)Jhxxhdudjshd Wrote:
(12-02-2023, 04:27 PM)mike oxlong Wrote: Hagobuy I electronics stuff from there

they told me contacts ypur [post office and ask them for help regarding my issue lol

Hagobuy. yep, its gonna be difficult dealing with a Chinese shopping agent. You could also fake an email from royal mail saying they won't supply you with a lost certificate.
I could do that you’re right but isn’t that too risky ? If they contact Royal Mail I am finished

I wouldn't really say it's risky. I doubt they would contact royal mail, and if they did, you could just say the royal mail customer service was brain dead and told you wrong or something. I'd say it's worth a try tbh.


RE: SE ROYAL MAIL - Hexaur - 12-04-2023

je ,ne vois rien , pouvez vous m aider

(12-01-2023, 12:03 AM)mike oxlong Wrote:
(12-01-2023, 12:00 AM)Jhxxhdudjshd Wrote:
(11-30-2023, 11:19 PM)mike oxlong Wrote: Merchant asked me for a lost certificate so he can refund me  so I have to nah ?

If you are in the UK, then this definitely isn't the case. The consumer is never the one who is responsible for dealing with the shipping company. Am I right in saying you have claimed DNA for this item?
Nah the  company is not from the uk so I can’t really negotiate can I ? And yeah I claim dna RTS is my backup 😉



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