(10-07-2023, 09:41 PM)Infamous90 Wrote: Doing SN with them. Claimed that the battery exploded and the vacuum cleaner burned down. Sent them few pics, they apologized and said they’ll get back to me next week!

(10-07-2023, 10:04 PM)HeadxHunter Wrote:

(10-07-2023, 09:41 PM)Infamous90 Wrote: Doing SN with them. Claimed that the battery exploded and the vacuum cleaner burned down. Sent them few pics, they apologized and said they’ll get back to me next week!

No. This gets escalated to the very last department, and what ends up happening is deep dive into an investigation. Refund could take longer because of it. Products blowing up (i've learned) is a serious fucking issue and will definitely get companies full attention.  You don't want FULL attention.

(10-07-2023, 10:13 PM)Infamous90 Wrote:

(10-07-2023, 10:04 PM)HeadxHunter Wrote:

(10-07-2023, 09:41 PM)Infamous90 Wrote: Doing SN with them. Claimed that the battery exploded and the vacuum cleaner burned down. Sent them few pics, they apologized and said they’ll get back to me next week!

No. This gets escalated to the very last department, and what ends up happening is deep dive into an investigation. Refund could take longer because of it. Products blowing up (i've learned) is a serious fucking issue and will definitely get companies full attention.  You don't want FULL attention.

This is my 3d SN that I’ve done this way. Both other times, I got replacements worth 350 and 200$. I believe my case, in details, was good enough to get a refund. But yeah, anything is possible. I will wait for their answer, and if they don’t, I won’t push it.

(10-07-2023, 10:16 PM)HeadxHunter Wrote:

(10-07-2023, 10:13 PM)Infamous90 Wrote:

(10-07-2023, 10:04 PM)HeadxHunter Wrote: No. This gets escalated to the very last department, and what ends up happening is deep dive into an investigation. Refund could take longer because of it. Products blowing up (i've learned) is a serious fucking issue and will definitely get companies full attention.  You don't want FULL attention.

This is my 3d SN that I’ve done this way. Both other times, I got replacements worth 350 and 200$. I believe my case, in details, was good enough to get a refund. But yeah, anything is possible. I will wait for their answer, and if they don’t, I won’t push it.

I'm working on my sony S/N. It's been tough, they won't budge. I might to FTID. You could probably do the same.

(10-07-2023, 10:34 PM)Infamous90 Wrote:

(10-07-2023, 10:16 PM)HeadxHunter Wrote:

(10-07-2023, 10:13 PM)Infamous90 Wrote: This is my 3d SN that I’ve done this way. Both other times, I got replacements worth 350 and 200$. I believe my case, in details, was good enough to get a refund. But yeah, anything is possible. I will wait for their answer, and if they don’t, I won’t push it.

I'm working on my sony S/N. It's been tough, they won't budge. I might to FTID. You could probably do the same.

FTID is not safe and not recommended by Mothered. Plus I’m not sure if it will work in my country. I try to avoid sending items back, that’s why I say I disposed of them. Will try Xbox next week, let me know about Sony

(10-07-2023, 10:34 PM)Infamous90 Wrote:

(10-07-2023, 10:16 PM)HeadxHunter Wrote:

(10-07-2023, 10:13 PM)Infamous90 Wrote: This is my 3d SN that I’ve done this way. Both other times, I got replacements worth 350 and 200$. I believe my case, in details, was good enough to get a refund. But yeah, anything is possible. I will wait for their answer, and if they don’t, I won’t push it.

I'm working on my sony S/N. It's been tough, they won't budge. I might to FTID. You could probably do the same.

FTID is not safe and not recommended by Mothered. Plus I’m not sure if it will work in my country. I try to avoid sending items back, that’s why I say I disposed of them. Will try Xbox next week, let me know about Sony

(10-20-2023, 09:23 PM)giacobmx Wrote: Update: SUCCESS!!
After 2 weeks of courier investigation i have received the paypal mail of incoming refund!!
Super easy for a 700€ vacuum! Super happy with this EB!!! 🎉