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+--- Thread: PHILIPS S/N Warranty Claim (/Thread-PHILIPS-S-N-Warranty-Claim)
RE: PHILIPS S/N Warranty Claim - prekrasnoyemirai - 08-21-2023
(08-21-2023, 08:15 AM)Mong500n Wrote: I did a warranty claim in the UK for one about three weeks ago, went smooth asked for nothing basically, then about 4 days later, I did another and they requested my broken device back before they could send out an advanced replacement this time, so I just FTID the label and currently waiting for their response. I will try to update here if I remember.
Thanks, sounds good.
RE: PHILIPS S/N Warranty Claim - tanka - 09-06-2023
Where might I find a list of acronyms used here? I'm not familiar with some such as ROD and FTIDV3...
RE: PHILIPS S/N Warranty Claim - prekrasnoyemirai - 10-03-2023
(09-06-2023, 10:10 AM)tanka Wrote: Where might I find a list of acronyms used here? I'm not familiar with some such as ROD and FTIDV3...I picked them up just by googling "[Acronym] meaning sinister.li" and was able to find threads of people asking what they meant lol
edit: I think mothered's site has explanations of a lot of them as well. It's archived on the Wayback Machine.
RE: PHILIPS S/N Warranty Claim - InternetRockStar - 10-03-2023
(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
You're 100% sure Phillips is ROD?
(08-21-2023, 05:05 AM)BillyNope69 Wrote:(08-21-2023, 12:03 AM)janedoe14015 Wrote:(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
ROD? Looked it up and couldn't find anything about it... still trying to figure out all the acronyms lol
I'm located in Canada, but I've heard FTID doesn't work, for example I've seen mothered say so on the forum and in his blog. Also, for your toothbrush case, they sent you a label and stuff, and you didn't do anything and they still sent it?
Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.
Did you just get a handle? What was the reason for a warranty claim
(08-21-2023, 08:15 AM)Mong500n Wrote: I did a warranty claim in the UK for one about three weeks ago, went smooth asked for nothing basically, then about 4 days later, I did another and they requested my broken device back before they could send out an advanced replacement this time, so I just FTID the label and currently waiting for their response. I will try to update here if I remember.
How did it go? Was it a success
RE: PHILIPS S/N Warranty Claim - prekrasnoyemirai - 10-03-2023
(10-03-2023, 10:11 AM)Juice WRLD Wrote:Ik you were asking the other guy, but just want to say I ended up getting only a handle(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
You're 100% sure Phillips is ROD?
(08-21-2023, 05:05 AM)BillyNope69 Wrote:(08-21-2023, 12:03 AM)janedoe14015 Wrote: ROD? Looked it up and couldn't find anything about it... still trying to figure out all the acronyms lol
I'm located in Canada, but I've heard FTID doesn't work, for example I've seen mothered say so on the forum and in his blog. Also, for your toothbrush case, they sent you a label and stuff, and you didn't do anything and they still sent it?
Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.
Did you just get a handle? What was the reason for a warranty claim
RE: PHILIPS S/N Warranty Claim - InternetRockStar - 10-03-2023
(10-03-2023, 11:45 AM)prekrasnoyemirai Wrote:(10-03-2023, 10:11 AM)Juice WRLD Wrote:Ik you were asking the other guy, but just want to say I ended up getting only a handle(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
You're 100% sure Phillips is ROD?
(08-21-2023, 05:05 AM)BillyNope69 Wrote: Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.
Did you just get a handle? What was the reason for a warranty claim
Thank you for responding man I appreciate you looking out
RE: PHILIPS S/N Warranty Claim - Mong500n - 10-04-2023
(10-03-2023, 10:11 AM)Juice WRLD Wrote:(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
You're 100% sure Phillips is ROD?
(08-21-2023, 05:05 AM)BillyNope69 Wrote:(08-21-2023, 12:03 AM)janedoe14015 Wrote: ROD? Looked it up and couldn't find anything about it... still trying to figure out all the acronyms lol
I'm located in Canada, but I've heard FTID doesn't work, for example I've seen mothered say so on the forum and in his blog. Also, for your toothbrush case, they sent you a label and stuff, and you didn't do anything and they still sent it?
Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.
Did you just get a handle? What was the reason for a warranty claim
(08-21-2023, 08:15 AM)Mong500n Wrote: I did a warranty claim in the UK for one about three weeks ago, went smooth asked for nothing basically, then about 4 days later, I did another and they requested my broken device back before they could send out an advanced replacement this time, so I just FTID the label and currently waiting for their response. I will try to update here if I remember.
How did it go? Was it a success
Yeah it was a success, I did it twice, first time was super simple and they would ship out the device and expect you to send one back, the second time round, which was about two weeks later, they requested the device sent back first. Both worked and it was only the handle sent.
RE: PHILIPS S/N Warranty Claim - condariano - 10-31-2023
(10-04-2023, 09:43 AM)Mong500n Wrote:wait, so i require a s/n for the toothbrush? if so where can i get that from? and whne they ask me to return the toothbrush i could just put the return label on a empty envelope and send it right? btw im in australia if that affects the replacement process(10-03-2023, 10:11 AM)Juice WRLD Wrote:(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
You're 100% sure Phillips is ROD?
(08-21-2023, 05:05 AM)BillyNope69 Wrote: Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.
Did you just get a handle? What was the reason for a warranty claim
(08-21-2023, 08:15 AM)Mong500n Wrote: I did a warranty claim in the UK for one about three weeks ago, went smooth asked for nothing basically, then about 4 days later, I did another and they requested my broken device back before they could send out an advanced replacement this time, so I just FTID the label and currently waiting for their response. I will try to update here if I remember.
How did it go? Was it a success
Yeah it was a success, I did it twice, first time was super simple and they would ship out the device and expect you to send one back, the second time round, which was about two weeks later, they requested the device sent back first. Both worked and it was only the handle sent.
RE: PHILIPS S/N Warranty Claim - Mong500n - 10-31-2023
(10-31-2023, 11:45 AM)condariano Wrote:(10-04-2023, 09:43 AM)Mong500n Wrote:wait, so i require a s/n for the toothbrush? if so where can i get that from? and whne they ask me to return the toothbrush i could just put the return label on a empty envelope and send it right? btw im in australia if that affects the replacement process(10-03-2023, 10:11 AM)Juice WRLD Wrote: You're 100% sure Phillips is ROD?
Did you just get a handle? What was the reason for a warranty claim
How did it go? Was it a success
Yeah it was a success, I did it twice, first time was super simple and they would ship out the device and expect you to send one back, the second time round, which was about two weeks later, they requested the device sent back first. Both worked and it was only the handle sent.
I think you need to do more research dude, why would sending them an empty envelope give you a free toothbrush.
RE: PHILIPS S/N Warranty Claim - condariano - 10-31-2023
(10-31-2023, 12:49 PM)Mong500n Wrote:for the ftid? like they will send me retunr label and ill send them an empty envelope(10-31-2023, 11:45 AM)condariano Wrote:(10-04-2023, 09:43 AM)Mong500n Wrote: Yeah it was a success, I did it twice, first time was super simple and they would ship out the device and expect you to send one back, the second time round, which was about two weeks later, they requested the device sent back first. Both worked and it was only the handle sent.wait, so i require a s/n for the toothbrush? if so where can i get that from? and whne they ask me to return the toothbrush i could just put the return label on a empty envelope and send it right? btw im in australia if that affects the replacement process
I think you need to do more research dude, why would sending them an empty envelope give you a free toothbrush.