(06-19-2023, 12:38 PM)Fagottino89 Wrote: Hi everybody

I want to share my recent experience with apple. Bought an Iphone 14 and when was delivered I claimed EB. It took me some pictures of the empty box and 15 minutes of sad call with the rep, then the refund was approved. It shocked me the way was easy, I am wondering if they loosen up as last year.

I am trying again on another name and address etc. will keep u updated with the results.

Anyone else having it so easy?

(06-20-2023, 09:00 PM)mendacio Wrote:

(06-20-2023, 07:23 PM)Fagottino89 Wrote:

(06-20-2023, 07:59 AM)mendacio Wrote: Ok so just to be clear...using the iPhone now and connecting it to your Icloud and main account is a big NO right?

Oh I know, I will wait a month before turning it on, and of course the money to be seen in my account

Oh I'm legit asking, I don't know what the correct procedure is. So after a month, shit should be good?

(06-22-2023, 09:52 PM)Fagottino89 Wrote:

(06-20-2023, 09:00 PM)mendacio Wrote:

(06-20-2023, 07:23 PM)Fagottino89 Wrote: Oh I know, I will wait a month before turning it on, and of course the money to be seen in my account

Oh I'm legit asking, I don't know what the correct procedure is. So after a month, shit should be good?

As soon as the funds are clear in the account, you’re good to turn it on. As far as I am reading, Apple doesn’t blacklist imei, but @mothered could be more help in this.

Second phone arriving tomorrow if all goes well, will try again and let you know

(06-19-2023, 12:38 PM)Fagottino89 Wrote: Hi everybody

I want to share my recent experience with apple. Bought an Iphone 14 and when was delivered I claimed EB. It took me some pictures of the empty box and 15 minutes of sad call with the rep, then the refund was approved. It shocked me the way was easy, I am wondering if they loosen up as last year.

I am trying again on another name and address etc. will keep u updated with the results.

Anyone else having it so easy?

(06-24-2023, 04:33 AM)sheep_ Wrote:

(06-22-2023, 09:52 PM)Fagottino89 Wrote:

(06-20-2023, 09:00 PM)mendacio Wrote: Oh I'm legit asking, I don't know what the correct procedure is. So after a month, shit should be good?

As soon as the funds are clear in the account, you’re good to turn it on. As far as I am reading, Apple doesn’t blacklist imei, but @mothered could be more help in this.

Second phone arriving tomorrow if all goes well, will try again and let you know

im interested in the update too

also, how can you just give a new address? Did you move or are you using a friends address?

(06-23-2023, 11:33 PM)ciampirilo Wrote:

(06-19-2023, 12:38 PM)Fagottino89 Wrote: Hi everybody

I want to share my recent experience with apple. Bought an Iphone 14 and when was delivered I claimed EB. It took me some pictures of the empty box and 15 minutes of sad call with the rep, then the refund was approved. It shocked me the way was easy, I am wondering if they loosen up as last year.

I am trying again on another name and address etc. will keep u updated with the results.

Anyone else having it so easy?

Are you from Italy? If so how did you manage to live chat with Apple? They tell me that only phone call is available

(06-22-2023, 10:16 PM)phobetor00 Wrote:

(06-22-2023, 09:52 PM)Fagottino89 Wrote:

(06-20-2023, 09:00 PM)mendacio Wrote: Oh I'm legit asking, I don't know what the correct procedure is. So after a month, shit should be good?

As soon as the funds are clear in the account, you’re good to turn it on. As far as I am reading, Apple doesn’t blacklist imei, but @mothered could be more help in this.

Second phone arriving tomorrow if all goes well, will try again and let you know

Thank you for sharing your experience! Is this EU or US? I can't tell if both regions have the same policy.

(06-22-2023, 09:52 PM)Fagottino89 Wrote: Apple doesn’t blacklist imei

(06-24-2023, 09:52 AM)Fagottino89 Wrote: Ok, this time I have tried a different approach: I still said EB but in this case I requested for a replacement and I invented a story of how I don’t need a refund as long as i have the phone by the middle of next month. It looks like the whole thing is going ahead because I was asked to send pictures of all the angles of the boxes and one where the serial number is legible, and now a new order has been opened by them and treated as RMA (? Weird). I don’t wanna say success yet though because the guy on the phone this time said that I will need a PR but in the email no PR was requested and the new order is opened and just waiting to be shipped.
I plan to refund once it gets delivered, I will call it a success once ysee the money back.

(06-24-2023, 04:33 AM)sheep_ Wrote:

(06-22-2023, 09:52 PM)Fagottino89 Wrote: As soon as the funds are clear in the account, you’re good to turn it on. As far as I am reading, Apple doesn’t blacklist imei, but @mothered could be more help in this.

Second phone arriving tomorrow if all goes well, will try again and let you know

im interested in the update  too

also, how can you just give a new address? Did you move or are you using a friends address?

I speak as I did it myself but this second try is in the name and the address of a friend of mine so payment name and address are completely different, just same city

(06-23-2023, 11:33 PM)ciampirilo Wrote:

(06-19-2023, 12:38 PM)Fagottino89 Wrote: Hi everybody

I want to share my recent experience with apple. Bought an Iphone 14 and when was delivered I claimed EB. It took me some pictures of the empty box and 15 minutes of sad call with the rep, then the refund was approved. It shocked me the way was easy, I am wondering if they loosen up as last year.

I am trying again on another name and address etc. will keep u updated with the results.

Anyone else having it so easy?

Are you from Italy? If so how did you manage to live chat with Apple? They tell me that only phone call is available

I think you can only call apple for these things

(06-22-2023, 10:16 PM)phobetor00 Wrote:

(06-22-2023, 09:52 PM)Fagottino89 Wrote: As soon as the funds are clear in the account, you’re good to turn it on. As far as I am reading, Apple doesn’t blacklist imei, but @mothered could be more help in this.

Second phone arriving tomorrow if all goes well, will try again and let you know

Thank you for sharing your experience! Is this EU or US? I can't tell if both regions have the same policy.

EU

(06-24-2023, 10:18 AM)phobetor00 Wrote:

(06-24-2023, 09:52 AM)Fagottino89 Wrote: Ok, this time I have tried a different approach: I still said EB but in this case I requested for a replacement and I invented a story of how I don’t need a refund as long as i have the phone by the middle of next month. It looks like the whole thing is going ahead because I was asked to send pictures of all the angles of the boxes and one where the serial number is legible, and now a new order has been opened by them and treated as RMA (? Weird). I don’t wanna say success yet though because the guy on the phone this time said that I will need a PR but in the email no PR was requested and the new order is opened and just waiting to be shipped.
I plan to refund once it gets delivered, I will call it a success once ysee the money back.

(06-24-2023, 04:33 AM)sheep_ Wrote: im interested in the update  too

also, how can you just give a new address? Did you move or are you using a friends address?

I speak as I did it myself but this second try is in the name and the address of a friend of mine so payment name and address are completely different, just same city

(06-23-2023, 11:33 PM)ciampirilo Wrote: Are you from Italy? If so how did you manage to live chat with Apple? They tell me that only phone call is available

I think you can only call apple for these things

(06-22-2023, 10:16 PM)phobetor00 Wrote: Thank you for sharing your experience! Is this EU or US? I can't tell if both regions have the same policy.

EU

Would you say DNA is also an option, or EB is standard for this store?