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+--- Thread: Amazon wir gpu (/Thread-Amazon-wir-gpu)
RE: Amazon wir gpu - activeRe - 05-30-2023
Ok, so im going with back-up ups as wrong item, that weight pretty the same as gpu box (+50g)...it shuld be the same "macro category"
RE: Amazon wir gpu - mothered - 05-31-2023
(05-30-2023, 11:23 AM)activeRe Wrote: so is better to get an item from the same category.Preferably, but not a necessity.
(05-30-2023, 11:23 AM)activeRe Wrote: different category can work in any case?Yes.
(05-30-2023, 11:23 AM)activeRe Wrote: any experience with rtx 4090?Plenty.
RE: Amazon wir gpu - activeRe - 05-31-2023
gpu arrived on an amazon paper bag, not in a solid box...and weight 3.77kg, tomorrow ill see ho much difference is from the ups i bought (from tecnical sheet must be 3.7kg)! i'll keep update...
UPS weight 3.7 kg.
Amazon support say they have transfer the information to the specialized area, and they will answer me in few hours...
RE: Amazon wir gpu - activeRe - 06-01-2023
Mail recived from amazon:
__________________________________________________
Gentle ---,
Sorry you received wrong item instead of ASUS ROG STRIX NVIDIA GeForce RTX4090 O24G GAMING, Gaming Graphics Card,
As we understand that the correct item has been delivered, we require a photo of the incorrect item delivered by the courier, together with a cover letter (handwritten or typed) containing the name of the Amazon account holder and a date no earlier than June 1st. The information must be visible in a single photo.
After taking the photo with the above characteristics, reply to it-deliveryinvestigation@Amazon.it with the order number (xxx-xxxxxxx-xxxxxxx) and attach the photo in .jpg or .pdf file format.
To be considered, your photo must be submitted before June 30th. Once we receive the photo, we typically respond within 3 days with the appropriate action to take on the order in question.
Please note that the email must come from the email address associated with the account used for the order.
Thanks for understanding.
_________________________________________________________
Now have to wait they reply on the photo sent...
EDIT:
Recived just now:
____________________________________________________
HI,
I'm sorry you received a wrong item instead of ASUS ROG STRIX NVIDIA.
You can return the incorrect item within 30 days of the delivery date for a refund. To return, send the package using the return label provided in our Online Returns Center ( http://www.amazon.it/returns ).
In most cases, once the courier has received your returned package, it can take up to two weeks for your return to be received and processed. Please note that processing times may be longer for international returns.
See you soon on Amazon.it.
________________________________________________
can i perform a normal return now? They registered the wrong item on theyr systems?
RE: Amazon wir gpu - CumGod69420 - 06-02-2023
Sounds like you're good to go. Send the wrong item back and wait for them to process it. Keep us updated.
RE: Amazon wir gpu - pxl_rip - 06-02-2023
(05-31-2023, 03:14 PM)activeRe Wrote: gpu arrived on an amazon paper bag, not in a solid box...and weight 3.77kg, tomorrow ill see ho much difference is from the ups i bought (from tecnical sheet must be 3.7kg)! i'll keep update...may I ask that's the "wrong object" you bought to match the weight?
UPS weight 3.7 kg.
Amazon support say they have transfer the information to the specialized area, and they will answer me in few hours...
RE: Amazon wir gpu - Breezeagent - 06-02-2023
Any Update on this case. I would like to try this
RE: Amazon wir gpu - activeRe - 06-03-2023
Waiting for amazon to receive info about it.
RE: Amazon wir gpu - Catcatdog - 06-08-2023
(06-03-2023, 06:55 PM)activeRe Wrote: Waiting for amazon to receive info about it.
Any update here? Are Amazon too slow or what 😃
RE: Amazon wir gpu - activeRe - 06-08-2023
They received the item back, waiting for refund to be processed!