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+--- Thread: Apple help (/Thread-Apple-help)
RE: Apple help - mothered - 04-06-2023
(04-06-2023, 03:01 AM)Jm.786 Wrote: If they ask me to deal with the courier directly should I press them to deal with it directly?Correct.
Your claim will be opened with Apple, not the carrier, so It's Apple's responsibility to handle It.
(04-06-2023, 03:01 AM)Jm.786 Wrote: Where I live they leave packages in the reception and the security are not allowed to sign for packagesAre there CCTV cameras In place?
RE: Apple help - Jm.786 - 04-06-2023
(04-06-2023, 03:19 AM)mothered Wrote:(04-06-2023, 03:01 AM)Jm.786 Wrote: If they ask me to deal with the courier directly should I press them to deal with it directly?Correct.
Your claim will be opened with Apple, not the carrier, so It's Apple's responsibility to handle It.
(04-06-2023, 03:01 AM)Jm.786 Wrote: Where I live they leave packages in the reception and the security are not allowed to sign for packagesAre there CCTV cameras In place?
in the reception there are cameras in place yes and everyday around 1pm the packages are sorted into lockers and then i receive a text to come and collect it from the lockers
(04-06-2023, 03:19 AM)mothered Wrote:(04-06-2023, 03:01 AM)Jm.786 Wrote: If they ask me to deal with the courier directly should I press them to deal with it directly?Correct.
Your claim will be opened with Apple, not the carrier, so It's Apple's responsibility to handle It.
okay thank you
(04-06-2023, 03:01 AM)Jm.786 Wrote: Where I live they leave packages in the reception and the security are not allowed to sign for packagesAre there CCTV cameras In place?
RE: Apple help - mothered - 04-06-2023
(04-06-2023, 03:42 AM)Jm.786 Wrote: in the reception there are cameras in place yes and everyday around 1pm the packages are sorted into lockers and then i receive a text to come and collect it from the lockersOnce the text Is received, Is the locker dedicated to you, or are the lockers accessed by everyone when they received an SMS?
RE: Apple help - Jm.786 - 04-06-2023
(04-06-2023, 11:17 AM)mothered Wrote:(04-06-2023, 03:42 AM)Jm.786 Wrote: in the reception there are cameras in place yes and everyday around 1pm the packages are sorted into lockers and then i receive a text to come and collect it from the lockersOnce the text Is received, Is the locker dedicated to you, or are the lockers accessed by everyone when they received an SMS?
Dedicated to me, but there’s about 100-200 lockers not just the one and everyone will get a message around the same time
RE: Apple help - mothered - 04-07-2023
(04-06-2023, 01:12 PM)Jm.786 Wrote:Then you can't DNA It - you're the only person who has access to It at the time of collection.(04-06-2023, 11:17 AM)mothered Wrote:(04-06-2023, 03:42 AM)Jm.786 Wrote: in the reception there are cameras in place yes and everyday around 1pm the packages are sorted into lockers and then i receive a text to come and collect it from the lockersOnce the text Is received, Is the locker dedicated to you, or are the lockers accessed by everyone when they received an SMS?
Dedicated to me
RE: Apple help - Jm.786 - 04-07-2023
(04-07-2023, 02:24 AM)mothered Wrote:(04-06-2023, 01:12 PM)Jm.786 Wrote:Then you can't DNA It - you're the only person who has access to It at the time of collection.(04-06-2023, 11:17 AM)mothered Wrote: Once the text Is received, Is the locker dedicated to you, or are the lockers accessed by everyone when they received an SMS?
Dedicated to me
but the lockers that the packages are sorted into are run by the reception at the complex so I wonder how this would affect the dna because I've run a dna on some items from other companies even after the item was put in a locker.
Ontop of this sometimes the items are signed by the reception which obviously goes against the name on the parcel that's how I was successful on the other dna's saying that I don't know who signed the package and that im not familiar with the area in the pictures
RE: Apple help - mothered - 04-07-2023
(04-07-2023, 02:34 AM)Jm.786 Wrote: but the lockers that the packages are sorted into are run by the reception at the complex so I wonder how this would affect the dnaEvidently reception Is In charge of the lockers - that's obvious.
I'll simplify my question. When the package Is placed In the locker and a text Is generated to your phone, are "you" the only person who can collect It?
RE: Apple help - Jm.786 - 04-07-2023
(04-07-2023, 03:30 AM)mothered Wrote:(04-07-2023, 02:34 AM)Jm.786 Wrote: but the lockers that the packages are sorted into are run by the reception at the complex so I wonder how this would affect the dnaEvidently reception Is In charge of the lockers - that's obvious.
I'll simplify my question. When the package Is placed In the locker and a text Is generated to your phone, are "you" the only person who can collect It?
me or anyone that has the locker code but theres about 200 lockers
RE: Apple help - mothered - 04-07-2023
(04-07-2023, 03:40 AM)Jm.786 Wrote: me or anyone that has the locker codeSo you're not the only person with the code for the locker?
Others also have It?
RE: Apple help - elpayasomalo - 04-07-2023
Hello I am new in this forum I hope everyone is well blessings
I hope we help each other as a family
someone explain to me the policies of the forum please
hello good night everyone
greetings to the admin of this forum
(04-06-2023, 01:12 PM)Jm.786 Wrote:(04-06-2023, 11:17 AM)mothered Wrote:(04-06-2023, 03:42 AM)Jm.786 Wrote: in the reception there are cameras in place yes and everyday around 1pm the packages are sorted into lockers and then i receive a text to come and collect it from the lockersOnce the text Is received, Is the locker dedicated to you, or are the lockers accessed by everyone when they received an SMS?
Dedicated to me, but there’s about 100-200 lockers not just the one and everyone will get a message around the same time
hello good night everyone