RE: Alternate High End Retailers SE - andsimon - 05-20-2023
(04-09-2023, 02:21 AM)kyungchul Wrote: (04-08-2023, 10:34 PM)Sinaaaay Wrote: (04-02-2023, 07:51 AM)kyungchul Wrote: I'm curious about some "alternate" higher end retailers, as well - I haven't seen many posts/vouches for retailers outside of the "usual" bunch, such as Saks/Neiman/Bloomingdale's/Nordstrom.
A good place to start, if you haven't already, would be to check their terms of service. I know Net-A-Porter isn't liable for lost/stolen packages - unless something has changed since I last checked - and Frwd is also not liable, and requires a signature for all shipments, which they consider valid proof of delivery regardless of who you claim did or didn't sign it.
I am currently attempting Yoox and Luisa Via Roma, and plan to attempt Ssense and Baltini - possibly Harrod's and Cettire or Italist, as well - in the next week or two.
I'm a bit on the fence about taking the risk of shopping with Baltini, Cettire, Italist, or similar "secondary designer retailers" but figure I can file a chargeback if something goes amiss, such as damaged/inauthentic merch/genuine order not received, and if it works out, it's a great way to order high end/designer items without having to put out as much cash up front.
I believe I've seen a few success posts with Ssense, but know I've seen a couple failures as well. Their TOS seems to indicate they may be liable for lost/stolen packages, so I'm likely going to take the risk there, and will update you in a few weeks if it works out.
Hi, some updates ?
None to give at this time, but will be sure to post here when there is!
I've reached out to both Yoox and Luisa Via Roma, and have begun the SE process. They are currently both "investigating" and it could be up to 10 business days - we'll see how it goes.
I have not ordered from Ssense or Baltini yet, but plan to do order from at least one of them next week - likely Baltini at the very least, as they have a "lost/stolen package insurance" set up that seems easily exploitable for DNA/refunds, whereas I've not heard anything conclusive about Ssense accepting liability in the case of DNA.
Depending on when my Yoox/LVR SE's are completed I may or may not try Italist, Cettire, or Harrod's in the next couple weeks as well, but I'll be sure to update here when I do. I know per experience that Yoox mainly works with LIT, their investigation for FTID usually lasts weeks, just to deny the refund at the end. I’m located in Italy btw, had to chargeback.
RE: Alternate High End Retailers SE - andsimon - 06-02-2023
if you guys need an Italian boxing service dm me
RE: Alternate High End Retailers SE - exluzemba - 06-02-2023
(04-25-2023, 05:16 AM)kyungchul Wrote: (04-25-2023, 05:11 AM)Waifuu Wrote: (04-11-2023, 04:55 AM)kyungchul Wrote: Will definitely share as soon as I hear back! They said up to 10 business days, so I will check with them again before the end of the week. I can tell you that they have/are opening a UPS investigation, so keep that in mind - hopefully this means the outcome will be in my favor, but I will update regardless.
Hey I was looking at Baltini also - do you have an update?
I haven't ordered from Baltini yet, and given that I'm going out of town in 2.5-3 weeks, it's probably going to have to wait until I'm back, as I don't want to deal with any potential mishaps with international shipping/getting the refund finished.
But their shipping insurance policy seems very straightforward, and as long as you're okay with the possibility of filing a police report, it should be a very easy DNA. Any updates
RE: Alternate High End Retailers SE - dylngbreed - 07-28-2023
(04-11-2023, 04:55 AM)kyungchul Wrote: (04-10-2023, 12:02 PM)tbfk Wrote: (04-09-2023, 02:21 AM)kyungchul Wrote: None to give at this time, but will be sure to post here when there is!
I've reached out to both Yoox and Luisa Via Roma, and have begun the SE process. They are currently both "investigating" and it could be up to 10 business days - we'll see how it goes.
I have not ordered from Ssense or Baltini yet, but plan to do order from at least one of them next week - likely Baltini at the very least, as they have a "lost/stolen package insurance" set up that seems easily exploitable for DNA/refunds, whereas I've not heard anything conclusive about Ssense accepting liability in the case of DNA.
Depending on when my Yoox/LVR SE's are completed I may or may not try Italist, Cettire, or Harrod's in the next couple weeks as well, but I'll be sure to update here when I do.
Yoox is interersting so hopefully you will get an update from them soon and could share it with the boyz
Will definitely share as soon as I hear back! They said up to 10 business days, so I will check with them again before the end of the week. I can tell you that they have/are opening a UPS investigation, so keep that in mind - hopefully this means the outcome will be in my favor, but I will update regardless. Did it end up working in your favor?
RE: Alternate High End Retailers SE - kyungchul - 07-29-2023
(07-28-2023, 07:42 AM)dylngbreed Wrote: (04-11-2023, 04:55 AM)kyungchul Wrote: (04-10-2023, 12:02 PM)tbfk Wrote: Yoox is interersting so hopefully you will get an update from them soon and could share it with the boyz
Will definitely share as soon as I hear back! They said up to 10 business days, so I will check with them again before the end of the week. I can tell you that they have/are opening a UPS investigation, so keep that in mind - hopefully this means the outcome will be in my favor, but I will update regardless. Did it end up working in your favor?
It took quite a while, and a UPS investigation was performed, so keep those things in mind - there is no guarantee UPS would rule in your favor, and if you can't afford to wait a month or more, it's not worth the risk - but yes, ultimately Yoox did refund me in full.
I had to file a police report and provide the PR number to UPS, after which they closed the claim in my favor and ruled it as a lost/stolen package. After that, Yoox waited a few days to receive "verification" from UPS that it was indeed going to be "paid out to them" - no idea what that process actually looks like on the back end, that's just what they told me - and then from there I was refunded in full.
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