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Meta Quest 2 Fail? - Printable Version

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RE: Meta Quest 2 Fail? - brr45 - 01-29-2023

(01-29-2023, 01:36 AM)mothered Wrote:
Quote:Our team has been doing an in-depth investigation into this matter and we’ve been unable to find any potential concerns linking back to the courier.
That doesn't tell you anything.

Ask them to elaborate on their findings.

Quote:During our investigation, we’ve also discovered a lot of deliveries being reported as missing or opened from prior orders that were placed from your area.
Quote:that were placed from your area.
^ Does this specifically relate to you?

Nope, first time I do a SE with Meta, I strongly suspect it's generic and we will probably see other people receive this.
I'll try to argue with them and get somehing other than generic e-mails.

RE: Meta Quest 2 Fail? - mothered - 01-29-2023

(01-29-2023, 01:48 AM)brr45 Wrote: Nope, first time I do a SE with Meta, I strongly suspect it's generic and we will probably see other people receive this.
Given It's your first time SEing Meta, It's definitely generic/copy & paste.

(01-29-2023, 01:48 AM)brr45 Wrote: I'll try to argue with them and get somehing other than generic e-mails.
Yes do exactly that.

Be sure to request an explanation/elaboration for their following messages:

Quote:Our team has been doing an in-depth investigation into this matter and we’ve been unable to find any potential concerns linking back to the courier.
Quote:During our investigation, we’ve also discovered a lot of deliveries being reported as missing or opened from prior orders that were placed from your area


RE: Meta Quest 2 Fail? - EquitableEngineer - 01-29-2023

(01-29-2023, 12:05 AM)brr45 Wrote: Yes, it looks like the end of easy SE with them, and I think the "near your area" thing is just the generic bullshit we will get now when trying to EB a Quest
Yeah likely bullshit

So thats 1 in France and 1 in the UK that were performed correctly but were shut down in the same way, a pattern is beginning to emerge....

RE: Meta Quest 2 Fail? - kakakakakaroto - 01-29-2023

Do you live in a big France city ?

Don't want to jump to conclusion, but it does feel like the end of it.

RE: Meta Quest 2 Fail? - Mikuballo - 01-29-2023

It seems like europe/UK seems to be getting harder and harder for Meta, currently have an EB going in canada, hopefully its successful

RE: Meta Quest 2 Fail? - Jaccmcmcnn - 01-29-2023

(01-29-2023, 08:12 AM)Mikuballo Wrote: It seems like europe/UK seems to be getting harder and harder for Meta, currently have an EB going in canada, hopefully its successful

Keep us updated please.

RE: Meta Quest 2 Fail? - brr45 - 01-29-2023

(01-29-2023, 07:46 AM)kakakakakaroto Wrote: Do you live in a big France city ?

Don't want to jump to conclusion, but it does feel like the end of it.

A city with a ~300.000 population

RE: Meta Quest 2 Fail? - mothered - 01-29-2023

(01-29-2023, 03:36 AM)EquitableEngineer Wrote: Yeah likely bullshit
Total BS, no question about It.

(01-29-2023, 03:36 AM)EquitableEngineer Wrote: So thats 1 in France and 1 in the UK that were performed correctly but were shut down in the same way, a pattern is beginning to emerge....
Spot on.

RE: Meta Quest 2 Fail? - blamb1 - 01-29-2023

This was back in December on a successful refund -

Thank you so much for your patience. I know this has been a long and stressful process for you.

I have refunded your order -redacted- for you. It can take up to 7 business days for your financial institution to process the funds on their side. If you do not receive the funds in that time please reach out to them.

We do not recommend placing another online order with us as if this were to happen again we would not be able to process and refund and would ask you to work with your local authorities as it could be something happening to others in the area also.


- I'm merely speculating but maybe Police reports are indeed becoming the norm now which is unfortunate, nothing more to do than wait for further developments. I would consider myself lucky to have benefited at least once!

@mothered that order the courier legitimately lost in transit was indeed eventually refunded, although it can't be considered a successful SE. I'm disappointed but hey I suppose once is better than not at all.
(01-29-2023, 01:48 AM)brr45 Wrote:
(01-29-2023, 01:36 AM)mothered Wrote:
Quote:Our team has been doing an in-depth investigation into this matter and we’ve been unable to find any potential concerns linking back to the courier.
That doesn't tell you anything.

Ask them to elaborate on their findings.

Quote:During our investigation, we’ve also discovered a lot of deliveries being reported as missing or opened from prior orders that were placed from your area.
Quote:that were placed from your area.
^ Does this specifically relate to you?

Nope, first time I do a SE with Meta, I strongly suspect it's generic and we will probably see other people receive this.
I'll try to argue with them and get somehing other than generic e-mails.

Please do.

RE: Meta Quest 2 Fail? - mothered - 01-29-2023

(01-29-2023, 01:46 PM)blamb1 Wrote: @mothered that order the courier legitimately lost in transit was indeed eventually refunded, although it can't be considered a successful SE. I'm disappointed but hey I suppose once is better than not at all.
No need for disappointment.

Regardless of the circumstances Involved, you've been refunded - which was the objective of the SE. So In that sense, It did succeed.