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+--- Thread: Amazon OFM email 6 months after refund? (/Thread-Amazon-OFM-email-6-months-after-refund)
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RE: Amazon OFM email 6 months after refund? - mothered - 01-24-2023
(01-24-2023, 03:07 PM)highvalueamazon Wrote: they replied that they consider the case closed and in case I have further questions I can just contact themPlease post their entire message, omitting sensitive details.
RE: Amazon OFM email 6 months after refund? - highvalueamazon - 01-24-2023
(01-24-2023, 03:34 PM)mothered Wrote:(01-24-2023, 03:07 PM)highvalueamazon Wrote: they replied that they consider the case closed and in case I have further questions I can just contact themPlease post their entire message, omitting sensitive details.
@mothered
translating:
"Thank you for your message; your comments and suggestions help us impove the store and offer better service.
We contacted you to better understand the activity on your account and understand how to improve the shopping experience
If you have any questions regards orders or account contact us at @@@@ or using the link below @@@@
We believe this case is resolved and most likely won't respond to further messages about this issue
Amazon customer specialist
amazon.xxx
RE: Amazon OFM email 6 months after refund? - mothered - 01-25-2023
(01-24-2023, 03:42 PM)highvalueamazon Wrote: translating:A very poor response.
"Thank you for your message; your comments and suggestions help us impove the store and offer better service.
We contacted you to better understand the activity on your account and understand how to improve the shopping experience
If you have any questions regards orders or account contact us at @@@@ or using the link below @@@@
We believe this case is resolved
They haven't stated In what respect It's been resolved.
(01-24-2023, 03:42 PM)highvalueamazon Wrote: and most likely won't respond to further messages about this issueNonsense.
Their reply Is Inconclusive, hence It must be clarified by asking further questions.
Get In contact again, and tell them to reply In a professional manner with a full explanation of how they've deemed "the case Is resolved".