(11-17-2022, 08:58 PM)ehuss7 Wrote: For JD I just got a phone noti that they've had to split my order into 2 separate deliveries (1 for gloves and 1 for the shoes) can you recommend best thing to do in this situation?

(11-18-2022, 02:00 AM)mothered Wrote:

(11-17-2022, 08:58 PM)ehuss7 Wrote: For JD I just got a phone noti that they've had to split my order into 2 separate deliveries (1 for gloves and 1 for the shoes) can you recommend best thing to do in this situation?

Will they be arriving at the same time by obviously the same driver?

(11-18-2022, 01:39 PM)ehuss7 Wrote: Yeah they arrived same time by same driver just in 2 different packages, driver left on porch I didn't sign. What's the best approach?

(11-18-2022, 03:06 PM)mothered Wrote:

(11-18-2022, 01:39 PM)ehuss7 Wrote: Yeah they arrived same time by same driver just in 2 different packages, driver left on porch I didn't sign. What's the best approach?

DNA both packages.

Essentially, you're hitting a single DNA - one claim number will be assigned to your case.

(11-18-2022, 03:43 PM)ehuss7 Wrote:

(11-18-2022, 03:06 PM)mothered Wrote:

(11-18-2022, 01:39 PM)ehuss7 Wrote: Yeah they arrived same time by same driver just in 2 different packages, driver left on porch I didn't sign. What's the best approach?

DNA both packages.

Essentially, you're hitting a single DNA - one claim number will be assigned to your case.

the guy on the call said they will have to give me a police report to fill out and then I'll get an update on the investigation 3 days after I've sent it back . he's put me on hold for 20 minutes as I'm writing this

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UPDATE. I got instant refund for the gloves because they're under £25 but they sent me a declaration pdf to fill out for the nike air max 97 as they were £165

(11-18-2022, 11:07 PM)djduderizx Wrote:

(11-18-2022, 03:43 PM)ehuss7 Wrote:

(11-18-2022, 03:06 PM)mothered Wrote: DNA both packages.

Essentially, you're hitting a single DNA - one claim number will be assigned to your case.

the guy on the call said they will have to give me a police report to fill out and then I'll get an update on the investigation 3 days after I've sent it back . he's put me on hold for 20 minutes as I'm writing this

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UPDATE. I got instant refund for the gloves because they're under £25 but they sent me a declaration pdf to fill out for the nike air max 97 as they were £165

is this for JD?

(11-18-2022, 11:34 PM)ehuss7 Wrote:

(11-18-2022, 11:07 PM)djduderizx Wrote:

(11-18-2022, 03:43 PM)ehuss7 Wrote: the guy on the call said they will have to give me a police report to fill out and then I'll get an update on the investigation 3 days after I've sent it back . he's put me on hold for 20 minutes as I'm writing this

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UPDATE. I got instant refund for the gloves because they're under £25 but they sent me a declaration pdf to fill out for the nike air max 97 as they were £165

is this for JD?

JDsports uk but I haven't received the refund for the air max's. These guys are a pain to deal with I've got to sign a declaration and wait 10 days.

(11-18-2022, 11:34 PM)ehuss7 Wrote: I've got to sign a declaration

(11-19-2022, 01:21 AM)mothered Wrote:

(11-18-2022, 11:34 PM)ehuss7 Wrote: I've got to sign a declaration

What type of document Is It?

(11-19-2022, 01:34 AM)ehuss7 Wrote: it's a declaration form. I haven't filled it yet as I have 10 days to do so. Here's the standard link they gave to me https://drive.google.com/file/d/1i-HYVfMa0Vfc6E6kga0FuSR7vxyb3Uqr/view?usp=sharing