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+--- Thread: What went wrong with my Newbalance SE? (/Thread-What-went-wrong-with-my-Newbalance-SE)
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RE: What went wrong with my Newbalance SE? - mcpvperz - 10-21-2022
(10-20-2022, 09:46 AM)mothered Wrote:That’s the weird thing, I never contacted Paypal about it. Do you have any idea why I wouldve gotten the refund?(10-20-2022, 04:15 AM)mcpvperz Wrote: No reply, but refund was granted through PayPal for some reason.You're very lucky that PayPal didn't consider the tracking details with their assessment.
(10-20-2022, 04:15 AM)mcpvperz Wrote: I find it odd that the rep said she couldn't do anything else and then the refund was there. Any thoughts?"She" couldn't do anything else, but "PayPal" did.
They're both separate entities with managing claims.
(10-20-2022, 04:15 AM)mcpvperz Wrote: I'm just glad the refund came through.Absolutely, that's all that counts, Irrespective of how It was achieved.
RE: What went wrong with my Newbalance SE? - mothered - 10-21-2022
(10-21-2022, 12:42 AM)mcpvperz Wrote: That’s the weird thing, I never contacted Paypal about it. Do you have any idea why I wouldve gotten the refund?I thought you actually went through PayPal.
Given you didn't file a dispute/claim, they'd obviously have no knowledge of It. Did you receive a reply from PayPal pertaining to the refund?
RE: What went wrong with my Newbalance SE? - mcpvperz - 10-21-2022
(10-21-2022, 01:39 AM)mothered Wrote:All I received were the statements that I was getting the refund, the usual refund statements. Pretty much like "Hey company so-and-so is giving you a refund, just a heads up." I didn't actually go through with Paypal because there'd be no claim. So I'm just wondering 1: How rep changed her mind, 2: Did someone else higher up give me the refund, 3: Why I got no response from my previous email but a refund.(10-21-2022, 12:42 AM)mcpvperz Wrote: That’s the weird thing, I never contacted Paypal about it. Do you have any idea why I wouldve gotten the refund?I thought you actually went through PayPal.
Given you didn't file a dispute/claim, they'd obviously have no knowledge of It. Did you receive a reply from PayPal pertaining to the refund?
RE: What went wrong with my Newbalance SE? - mothered - 10-21-2022
(10-21-2022, 03:28 AM)mcpvperz Wrote: All I received were the statements that I was getting the refund, the usual refund statements. Pretty much like "Hey company so-and-so is giving you a refund, just a heads up."Given you've used PayPal as the payment method, they've simply Informed you of the refund.
(10-21-2022, 03:28 AM)mcpvperz Wrote: So I'm just wondering 1: How rep changed her mind, 2: Did someone else higher up give me the refund, 3: Why I got no response from my previous email but a refund.I don't know every event of your claim, so It's Impossible to answer those questions.