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Amazon.de blocked acc - Printable Version

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+--- Thread: Amazon.de blocked acc (/Thread-Amazon-de-blocked-acc)

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RE: Amazon.de blocked acc - mothered - 11-08-2022

(11-07-2022, 08:21 PM)FRAGILE[p]ackage Wrote: My tracking-ID expired and dhl.de is not responding..
^ Did you explain that to your bank?

RE: Amazon.de blocked acc - FRAGILE[p]ackage - 11-09-2022

Yes, they said I have to provide a proof... But idk how

RE: Amazon.de blocked acc - mothered - 11-10-2022

(11-09-2022, 06:38 PM)FRAGILE[p]ackage Wrote: Yes, they said I have to provide a proof... But idk how
What type of proof have they requested?

RE: Amazon.de blocked acc - FRAGILE[p]ackage - 11-10-2022

(10-11-2022, 01:20 AM)mothered Wrote:
(10-10-2022, 06:01 PM)db8803 Wrote: They are telling you that your bank started a chargeback procedure, but you still have to pay for the item with other CC or Bank account. Just stick to your story and reply to this email.
Thanks for translating It.

If that's the case with the circumstances Involved, I certainly agree.

(11-10-2022, 02:20 AM)mothered Wrote:
(11-09-2022, 06:38 PM)FRAGILE[p]ackage Wrote: Yes, they said I have to provide a proof... But idk how
What type of proof have they requested?

"Unfortunately, without proof of delivery, we have no way to appeal Amazon's decision."

RE: Amazon.de blocked acc - mothered - 11-10-2022

(11-10-2022, 02:10 PM)FRAGILE[p]ackage Wrote:
(10-11-2022, 01:20 AM)mothered Wrote:
(10-10-2022, 06:01 PM)db8803 Wrote: They are telling you that your bank started a chargeback procedure, but you still have to pay for the item with other CC or Bank account. Just stick to your story and reply to this email.
Thanks for translating It.

If that's the case with the circumstances Involved, I certainly agree.

(11-10-2022, 02:20 AM)mothered Wrote:
(11-09-2022, 06:38 PM)FRAGILE[p]ackage Wrote: Yes, they said I have to provide a proof... But idk how
What type of proof have they requested?

"Unfortunately, without proof of delivery, we have no way to appeal Amazon's decision."
Tell Amazon to contact DHL on your behalf and obtain the POD.

RE: Amazon.de blocked acc - FRAGILE[p]ackage - 11-22-2022

(11-10-2022, 03:17 PM)mothered Wrote:
(11-10-2022, 02:10 PM)FRAGILE[p]ackage Wrote:
(10-11-2022, 01:20 AM)mothered Wrote: Thanks for translating It.

If that's the case with the circumstances Involved, I certainly agree.

(11-10-2022, 02:20 AM)mothered Wrote: What type of proof have they requested?

"Unfortunately, without proof of delivery, we have no way to appeal Amazon's decision."
Tell Amazon to contact DHL on your behalf and obtain the POD.

Do you really think they will do it? Still ignoring me or resending the same e-mail over and over.

RE: Amazon.de blocked acc - mothered - 11-22-2022

(11-22-2022, 02:36 PM)FRAGILE[p]ackage Wrote:
(11-10-2022, 03:17 PM)mothered Wrote:
(11-10-2022, 02:10 PM)FRAGILE[p]ackage Wrote: "Unfortunately, without proof of delivery, we have no way to appeal Amazon's decision."
Tell Amazon to contact DHL on your behalf and obtain the POD.

Do you really think they will do it? Still ignoring me or resending the same e-mail over and over.
Is DHL willing to provide the POD?

RE: Amazon.de blocked acc - FRAGILE[p]ackage - 11-23-2022

(11-22-2022, 03:20 PM)mothered Wrote:
(11-22-2022, 02:36 PM)FRAGILE[p]ackage Wrote:
(11-10-2022, 03:17 PM)mothered Wrote: Tell Amazon to contact DHL on your behalf and obtain the POD.

Do you really think they will do it? Still ignoring me or resending the same e-mail over and over.
Is DHL willing to provide the POD?
They hasn't answered me till to today.

RE: Amazon.de blocked acc - mothered - 11-23-2022

(11-23-2022, 01:05 AM)FRAGILE[p]ackage Wrote:
(11-22-2022, 03:20 PM)mothered Wrote:
(11-22-2022, 02:36 PM)FRAGILE[p]ackage Wrote: Do you really think they will do it? Still ignoring me or resending the same e-mail over and over.
Is DHL willing to provide the POD?
They hasn't answered me till to today.
Social engineering Isn't all sunshine and rainbows.

Complexities and/or noncompliance will be experienced a lot more often than not, so In your case, keep hassling them until you receive a response.