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+--- Thread: S/N on a keyboard (to resell) (/Thread-S-N-on-a-keyboard-to-resell)
RE: S/N on a keyboard (to resell) - mothered - 09-02-2022
(09-02-2022, 09:28 AM)fortune Wrote: Okay, so what I did is I said my files were corruptWhy did you say that?
(09-02-2022, 09:28 AM)fortune Wrote: they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good?If they perform a reverse email lookup, they'll Identify It doesn't belong to you.
(09-02-2022, 09:28 AM)fortune Wrote: Then they said for me to wait 24-48hours to investigate or something.They've opened an Investigation, which Is required to move forward with the claim.
Please reply when you receive their response.
RE: S/N on a keyboard (to resell) - fortune - 09-02-2022
It’s not an insanely expensive keyboard thought i’d get away with it and yes i’ll update you.
RE: S/N on a keyboard (to resell) - Paid2330 - 09-03-2022
(09-02-2022, 09:28 AM)fortune Wrote:(09-02-2022, 02:35 AM)mothered Wrote:(09-01-2022, 07:43 PM)fortune Wrote: they asked for a video of the keyboard with a hand writtenYou could've used the corrupted video method.
They are asking to show the SN scratched so I edited it waiting for their reply
At any rate, please reply when you receive their response.
Okay, so what I did is I said my files were corrupt, they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good? Then they said for me to wait 24-48hours to investigate or something.
For future reference, you want to act as if the files are not corrupt, but corrupt them anyways. You want to continuously send them bad video files to circumvent the video requirement.
RE: S/N on a keyboard (to resell) - fortune - 09-03-2022
(09-02-2022, 10:59 AM)mothered Wrote:Keerthana Naganath (Logi)(09-02-2022, 09:28 AM)fortune Wrote: Okay, so what I did is I said my files were corruptWhy did you say that?
(09-02-2022, 09:28 AM)fortune Wrote: they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good?If they perform a reverse email lookup, they'll Identify It doesn't belong to you.
(09-02-2022, 09:28 AM)fortune Wrote: Then they said for me to wait 24-48hours to investigate or something.They've opened an Investigation, which Is required to move forward with the claim.
Please reply when you receive their response.
3 Sept 2022, 2:47 am GMT-7
Dear XXXXXX,
My name is Keerthana from the Logitech Gaming Team and I will be helping you. Firstly, I apologize for the delayed response. I know this could be difficult at the moment and I would definitely look for options to assist you better.
Upon reviewing the information under ticket number 9563302 which we have thoroughly analyzed.
To our findings, based on the provided information, Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support. Please contact your retailer for further assistance.
For further information we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on https://www.logitech.com/footer/terms-of-use?id=3101
(09-03-2022, 02:19 AM)Paid2330 Wrote:(09-02-2022, 09:28 AM)fortune Wrote:(09-02-2022, 02:35 AM)mothered Wrote: You could've used the corrupted video method.
At any rate, please reply when you receive their response.
Okay, so what I did is I said my files were corrupt, they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good? Then they said for me to wait 24-48hours to investigate or something.
For future reference, you want to act as if the files are not corrupt, but corrupt them anyways. You want to continuously send them bad video files to circumvent the video requirement.
Good idea, thanks bro
RE: S/N on a keyboard (to resell) - mothered - 09-03-2022
(09-03-2022, 11:36 AM)fortune Wrote: Please contact your retailer for further assistance.Tell them you've contacted the retailer and they said to deal directly with Logitech.
RE: S/N on a keyboard (to resell) - stealthysnake88 - 09-04-2022
(09-03-2022, 11:36 AM)fortune Wrote:Swear that girl is the worst rep, she has forums on how people hate her on reddit lol(09-02-2022, 10:59 AM)mothered Wrote:Keerthana Naganath (Logi)(09-02-2022, 09:28 AM)fortune Wrote: Okay, so what I did is I said my files were corruptWhy did you say that?
(09-02-2022, 09:28 AM)fortune Wrote: they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good?If they perform a reverse email lookup, they'll Identify It doesn't belong to you.
(09-02-2022, 09:28 AM)fortune Wrote: Then they said for me to wait 24-48hours to investigate or something.They've opened an Investigation, which Is required to move forward with the claim.
Please reply when you receive their response.
3 Sept 2022, 2:47 am GMT-7
Dear XXXXXX,
My name is Keerthana from the Logitech Gaming Team and I will be helping you. Firstly, I apologize for the delayed response. I know this could be difficult at the moment and I would definitely look for options to assist you better.
Upon reviewing the information under ticket number 9563302 which we have thoroughly analyzed.
To our findings, based on the provided information, Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support. Please contact your retailer for further assistance.
For further information we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on https://www.logitech.com/footer/terms-of-use?id=3101
(09-03-2022, 02:19 AM)Paid2330 Wrote:(09-02-2022, 09:28 AM)fortune Wrote: Okay, so what I did is I said my files were corrupt, they asked for my address, then my email, said my email I was using and that my email was hacked, they asked for my hacked email I just gave them one i don’t own, is that good? Then they said for me to wait 24-48hours to investigate or something.
For future reference, you want to act as if the files are not corrupt, but corrupt them anyways. You want to continuously send them bad video files to circumvent the video requirement.
Good idea, thanks bro
RE: S/N on a keyboard (to resell) - mothered - 09-04-2022
(09-04-2022, 01:44 AM)djduderizx Wrote: Swear that girl is the worst rep, she has forums on how people hate her on reddit lolSo many users have commented on that particular rep?
RE: S/N on a keyboard (to resell) - fortune - 09-04-2022
(09-04-2022, 01:44 AM)djduderizx Wrote:(09-03-2022, 11:36 AM)fortune Wrote:Swear that girl is the worst rep, she has forums on how people hate her on reddit lol(09-02-2022, 10:59 AM)mothered Wrote: Why did you say that?Keerthana Naganath (Logi)
If they perform a reverse email lookup, they'll Identify It doesn't belong to you.
They've opened an Investigation, which Is required to move forward with the claim.
Please reply when you receive their response.
3 Sept 2022, 2:47 am GMT-7
Dear XXXXXX,
My name is Keerthana from the Logitech Gaming Team and I will be helping you. Firstly, I apologize for the delayed response. I know this could be difficult at the moment and I would definitely look for options to assist you better.
Upon reviewing the information under ticket number 9563302 which we have thoroughly analyzed.
To our findings, based on the provided information, Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support. Please contact your retailer for further assistance.
For further information we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on https://www.logitech.com/footer/terms-of-use?id=3101
(09-03-2022, 02:19 AM)Paid2330 Wrote: For future reference, you want to act as if the files are not corrupt, but corrupt them anyways. You want to continuously send them bad video files to circumvent the video requirement.
Good idea, thanks bro
Swear she doesn’t understand english.
(09-04-2022, 03:16 AM)mothered Wrote:(09-04-2022, 01:44 AM)djduderizx Wrote: Swear that girl is the worst rep, she has forums on how people hate her on reddit lolSo many users have commented on that particular rep?
I told them that I contacted the retailer they said:
Joseph (Logi)
3 Sept 2022, 11:36 pm GMT-7
Dear XXXXX,
Thank you for writing us back. I appreciate your time and effort. I understand that the retailer referred to us for further assistance but as informed earlier on our pervious email we will not be able to assist you with warranty support as Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support.
While we have every desire to address your needs and provide the best solution available to resolve your issue, please accept our sincere apologies for not being able to fulfil your needs at this point in time.
At this time, there aren't any exceptions to be made. We appreciate your business and thank you for your patience during this process.
For further information, we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on http://www.logitech.com/footer/terms-of-use/&id=3101.
Sincerely yours,
Joseph
Logitech Customer Care
RE: S/N on a keyboard (to resell) - mothered - 09-04-2022
(09-04-2022, 12:08 PM)fortune Wrote:Unfortunately, Logitech Is firm with their warranty policy - It only covers the original purchaser.(09-04-2022, 01:44 AM)djduderizx Wrote:(09-03-2022, 11:36 AM)fortune Wrote: Keerthana Naganath (Logi)Swear that girl is the worst rep, she has forums on how people hate her on reddit lol
3 Sept 2022, 2:47 am GMT-7
Dear XXXXXX,
My name is Keerthana from the Logitech Gaming Team and I will be helping you. Firstly, I apologize for the delayed response. I know this could be difficult at the moment and I would definitely look for options to assist you better.
Upon reviewing the information under ticket number 9563302 which we have thoroughly analyzed.
To our findings, based on the provided information, Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support. Please contact your retailer for further assistance.
For further information we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on https://www.logitech.com/footer/terms-of-use?id=3101
Good idea, thanks bro
Swear she doesn’t understand english.
(09-04-2022, 03:16 AM)mothered Wrote:(09-04-2022, 01:44 AM)djduderizx Wrote: Swear that girl is the worst rep, she has forums on how people hate her on reddit lolSo many users have commented on that particular rep?
I told them that I contacted the retailer they said:
Joseph (Logi)
3 Sept 2022, 11:36 pm GMT-7
Dear XXXXX,
Thank you for writing us back. I appreciate your time and effort. I understand that the retailer referred to us for further assistance but as informed earlier on our pervious email we will not be able to assist you with warranty support as Logitech warranties are only valid for the original purchaser of the product, since this product has been previously registered we are unable to provide support.
While we have every desire to address your needs and provide the best solution available to resolve your issue, please accept our sincere apologies for not being able to fulfil your needs at this point in time.
At this time, there aren't any exceptions to be made. We appreciate your business and thank you for your patience during this process.
For further information, we would like to refer you to the Logitech Warranty Statement provided with your G915 TKL - Tactile LIGHTSPEED Wireless Mechanical Gaming Keyboard and available on http://www.logitech.com/footer/terms-of-use/&id=3101.
Sincerely yours,
Joseph
Logitech Customer Care
That being said, we'll give It another shot. Tell them you're the original purchaser and will be more than happy to provide the POP. Then use the corrupted file method.
RE: S/N on a keyboard (to resell) - stealthysnake88 - 09-04-2022
(09-04-2022, 03:16 AM)mothered Wrote:Yes, somebody made a whole reddit post on how they're the worst rep ever lol(09-04-2022, 01:44 AM)djduderizx Wrote: Swear that girl is the worst rep, she has forums on how people hate her on reddit lolSo many users have commented on that particular rep?