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+--- Thread: Sunglass Hut SE (/Thread-Sunglass-Hut-SE--167925)
RE: Sunglass Hut SE - w28ovi - 08-30-2022
(08-30-2022, 04:36 PM)mothered Wrote:(08-30-2022, 02:17 PM)w28ovi Wrote: (Update) The package arrived and I sent an email to Sunglass Hut claiming they were missing from inside the case.That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
RE: Sunglass Hut SE - EbGeeze - 08-30-2022
(08-30-2022, 04:49 PM)w28ovi Wrote:(08-30-2022, 04:36 PM)mothered Wrote:(08-30-2022, 02:17 PM)w28ovi Wrote: (Update) The package arrived and I sent an email to Sunglass Hut claiming they were missing from inside the case.That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
RE: Sunglass Hut SE - Manny5s - 08-30-2022
Should there be no problem hitting each one of the luxottica brands using the same credentials?
RE: Sunglass Hut SE - w28ovi - 08-30-2022
(08-30-2022, 05:02 PM)EbGeeze Wrote:(08-30-2022, 04:49 PM)w28ovi Wrote:(08-30-2022, 04:36 PM)mothered Wrote: That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
RE: Sunglass Hut SE - ABC157PLM - 08-30-2022
(08-30-2022, 06:14 PM)w28ovi Wrote:(08-30-2022, 05:02 PM)EbGeeze Wrote:(08-30-2022, 04:49 PM)w28ovi Wrote: Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
Call them and complain about this - Clearly shows that their is no responsibility being taken about your expensive issue
RE: Sunglass Hut SE - w28ovi - 08-30-2022
(08-30-2022, 09:53 PM)ABC157PLM Wrote:(08-30-2022, 06:14 PM)w28ovi Wrote:(08-30-2022, 05:02 PM)EbGeeze Wrote: Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
Call them and complain about this - Clearly shows that their is no responsibility being taken about your expensive issue
Emailed them and was offered a replacement pair. Argued for a refund and now waiting for a response.
RE: Sunglass Hut SE - mothered - 08-31-2022
(08-30-2022, 10:56 PM)w28ovi Wrote: Argued for a refund and now waiting for a response.What did you state to request a refund?
RE: Sunglass Hut SE - w28ovi - 08-31-2022
(08-31-2022, 02:04 AM)mothered Wrote:I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.(08-30-2022, 10:56 PM)w28ovi Wrote: Argued for a refund and now waiting for a response.What did you state to request a refund?
RE: Sunglass Hut SE - mothered - 08-31-2022
(08-31-2022, 02:41 AM)w28ovi Wrote: I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.Absolutely perfect.
RE: Sunglass Hut SE - w28ovi - 08-31-2022
(08-31-2022, 02:54 AM)mothered Wrote:Thank you. I’m glad I have been doing things correctly. I have learned a lot since recently joining this community and especially reading your blog mothered.(08-31-2022, 02:41 AM)w28ovi Wrote: I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.Absolutely perfect.