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Nike SE DNA (SUCCESS) - Printable Version

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RE: Nike SE - Highstuff984 - 09-03-2022

I got another email yesterday stating that it shows the package was delivered to the address and said to respond if i still did not receive my goods while sending a proof of delivery (no photo, no signature) so i replied saying i didn't receive it. Its been a day still waiting for a response ill wait till Monday to ask where my claim stands.


RE: Nike SE - mothered - 09-04-2022

(09-03-2022, 08:51 PM)Highstuff984 Wrote: I got another email yesterday stating that it shows the package was delivered to the address and said to respond if i still did not receive my goods while sending a proof of delivery (no photo, no signature) so i replied saying i didn't receive it. Its been a day still waiting for a response ill wait till Monday to ask where my claim stands.
So far, the SE Is heading In the right direction.

Barring any unforeseen circumstances, the claim should be approved.


RE: Nike SE - Highstuff984 - 09-06-2022

(09-04-2022, 03:53 AM)mothered Wrote:
(09-03-2022, 08:51 PM)Highstuff984 Wrote: I got another email yesterday stating that it shows the package was delivered to the address and said to respond if i still did not receive my goods while sending a proof of delivery (no photo, no signature) so i replied saying i didn't receive it. Its been a day still waiting for a response ill wait till Monday to ask where my claim stands.
So far, the SE Is heading In the right direction.

Barring any unforeseen circumstances, the claim should be approved.
No response as of yet, yesterday was labour day though so maybe ill get a response today or tomorrow. ill update again when they respond or if i end up opening another chat with them


RE: Nike SE - mothered - 09-06-2022

(09-06-2022, 04:00 PM)Highstuff984 Wrote: No response as of yet, yesterday was labour day though so maybe ill get a response today or tomorrow. ill update again when they respond or if i end up opening another chat with them
No problem, I look forward to reading and tackling the latest developments.


RE: Nike SE - Highstuff984 - 09-08-2022

(09-06-2022, 04:37 PM)mothered Wrote:
(09-06-2022, 04:00 PM)Highstuff984 Wrote: No response as of yet, yesterday was labour day though so maybe ill get a response today or tomorrow. ill update again when they respond or if i end up opening another chat with them
No problem, I look forward to reading and tackling the latest developments.
Still no response. should i try to talk to another rep?


RE: Nike SE - mothered - 09-08-2022

(09-08-2022, 04:07 PM)Highstuff984 Wrote: Still no response. should i try to talk to another rep?
Yes, keep contacting them until they attend to your needs.


RE: Nike SE - Highstuff984 - 09-09-2022

(09-08-2022, 04:31 PM)mothered Wrote:
(09-08-2022, 04:07 PM)Highstuff984 Wrote: Still no response. should i try to talk to another rep?
Yes, keep contacting them until they attend to your needs.
Just got off chat with a rep 5-7 business days ill get a update when its “confirmed as lost”, the other rep just didnt wanna give for it ig


RE: Nike SE - mothered - 09-09-2022

(09-09-2022, 01:23 PM)Highstuff984 Wrote: Just got off chat with a rep 5-7 business days ill get a update when its “confirmed as lost”, the other rep just didnt wanna give for it ig
Good, at least your claim Is now progressing.


RE: Nike SE - Ssufi - 09-13-2022

(09-09-2022, 01:23 PM)Highstuff984 Wrote:
(09-08-2022, 04:31 PM)mothered Wrote:
(09-08-2022, 04:07 PM)Highstuff984 Wrote: Still no response. should i try to talk to another rep?
Yes, keep contacting them until they attend to your needs.
Just got off chat with a rep 5-7 business days ill get a update when its “confirmed as lost”, the other rep just didnt wanna give for it ig

Any news ? Smile


RE: Nike SE - Shade7 - 09-13-2022

(08-25-2022, 08:09 PM)D1919 Wrote:
(08-25-2022, 07:42 PM)Highstuff984 Wrote: Just made a order it comes out to under $417, I think dna is the way to go lmk what you think or what i should expect

I have had 2 recent DNA experiences with Nike. Both successful, in the UK though.

One was instant refund on live chat for £250~ and another for £200~ on some custom ID’s which had a 5-8 day investigation and was concluded on the 7th day with a refund.

I should add, it went in my favour massively as delivery driver left the parcel unattended behind bin both times. (Hermes & UPS)

I see you mention Hermes and UPS, does anyone have experience with DPD and DNA with Nike? As I’ve heard DPD are difficult to deal with when it comes to DNA.