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Adidas SE - Printable Version

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+--- Thread: Adidas SE (/Thread-Adidas-SE--167650)

Pages: 1 2 3


RE: Adidas SE - Zoums - 08-23-2022

(08-23-2022, 02:26 AM)mothered Wrote:
(08-22-2022, 11:26 PM)Zoums Wrote: Perfect thank you
You're welcome.

(08-22-2022, 11:26 PM)Zoums Wrote: I'll keep you posted on the progress !
Please do.

Unbelievable I just contacted the customer service by chat they just launched the refund instantly plus a promo code of -20% on my next order in 5 min of chat!


RE: Adidas SE - mothered - 08-23-2022

(08-23-2022, 03:45 PM)Zoums Wrote: Unbelievable I just contacted the customer service by chat they just launched the refund instantly plus a promo code of -20% on my next order in 5 min of chat!
It doesn't get much easier than that.

Obviously the rep couldn't be bothered assessing the claim.


RE: Adidas SE - stealthysnake88 - 08-23-2022

(08-23-2022, 03:45 PM)Zoums Wrote:
(08-23-2022, 02:26 AM)mothered Wrote:
(08-22-2022, 11:26 PM)Zoums Wrote: Perfect thank you
You're welcome.

(08-22-2022, 11:26 PM)Zoums Wrote: I'll keep you posted on the progress !
Please do.

Unbelievable I just contacted the customer service by chat they just launched the refund instantly plus a promo code of -20% on my next order in 5 min of chat!
Wow well done!
How much was this for? I might try get some ultraboosts! Smile


RE: Adidas SE - Nevernowhy - 08-25-2022

Adidas is a pain when it comes to DNA. My last one was a busy because their trace claimed that carrier gps says it was delivered. Had to start a charge back.


RE: Adidas SE - Abelasis - 08-25-2022

(08-25-2022, 05:40 AM)Nevernowhy Wrote: Adidas is a pain when it comes to DNA. My last one was a busy because their trace claimed that carrier gps says it was delivered. Had to start a charge back.

How many times have you SE'd the same address?


RE: Adidas SE - mothered - 08-25-2022

(08-25-2022, 05:40 AM)Nevernowhy Wrote: Adidas is a pain when it comes to DNA. My last one was a busy because their trace claimed that carrier gps says it was delivered.
GPS/tracking Is useless.

It only confirms delivery to an "address", and not "person-to-person". What If the driver didn't bother doing his job, and dumped It on the pavement In front of your house and someone stole It? Does that deem a successful delivery of receipt of goods?


RE: Adidas SE - Nevernowhy - 08-25-2022

(08-25-2022, 12:42 PM)mothered Wrote:
(08-25-2022, 05:40 AM)Nevernowhy Wrote: Adidas is a pain when it comes to DNA. My last one was a busy because their trace claimed that carrier gps says it was delivered.
GPS/tracking Is useless.

It only confirms delivery to an "address", and not "person-to-person". What If the driver didn't bother doing his job, and dumped It on the pavement In front of your house and someone stole It? Does that deem a successful delivery of receipt of goods?

Exactly!! I explained that to 4 different reps. They keep insisting that once the claim with FedEx has been closed, reopening it will not yield a different result. I even ask to speak with a supervisor. Same thing was repeated back to me. This went on for a good 2-3 weeks before I charge back.

This address was the first time for adidas. Normally adidas shouldn't be this difficult according to countless threads.


RE: Adidas SE - mothered - 08-25-2022

(08-25-2022, 03:08 PM)Nevernowhy Wrote: Exactly!! I explained that to 4 different reps. They keep insisting that once the claim with FedEx has been closed, reopening it will not yield a different result. I even ask to speak with a supervisor. Same thing was repeated back to me. This went on for a good 2-3 weeks before I charge back.

This address was the first time for adidas. Normally adidas shouldn't be this difficult according to countless threads.
It's unfortunate that we, as social engineers, must deal with thickheaded reps.

So Is your claim currently In chargeback?


RE: Adidas SE - Nevernowhy - 08-25-2022

(08-25-2022, 04:47 PM)mothered Wrote:
(08-25-2022, 03:08 PM)Nevernowhy Wrote: Exactly!! I explained that to 4 different reps. They keep insisting that once the claim with FedEx has been closed, reopening it will not yield a different result. I even ask to speak with a supervisor. Same thing was repeated back to me. This went on for a good 2-3 weeks before I charge back.

This address was the first time for adidas. Normally adidas shouldn't be this difficult according to countless threads.
It's unfortunate that we, as social engineers, must deal with thickheaded reps.

So Is your claim currently In chargeback?

Yes, very unfortunate. I think this might just be a one off incident. AMEX was very accommodating and instantly credited me for the full amount.


RE: Adidas SE - mothered - 08-26-2022

(08-25-2022, 07:04 PM)Nevernowhy Wrote: Yes, very unfortunate. I think this might just be a one off incident. AMEX was very accommodating and instantly credited me for the full amount.
The main thing Is, you've received the refund and that's all that counts.