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EB Failures - Printable Version

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RE: EB Failures - mothered - 08-22-2022

(08-21-2022, 05:26 PM)WLT17 Wrote:
(08-21-2022, 04:41 PM)mothered Wrote:
(08-21-2022, 04:15 PM)WLT17 Wrote: All saying they carried out checks and that the package wasn't tampered with/was in the box/ shipping weight did not change etc
They could've made the whole thing up.

What type of evidence did they provide In support of all the above?
None, but of course i pushed for evidence but they're being extremely stubborn.
Not good enough on their part.

If they've got nothing to hide, they have everything to show. Under such circumstances, keep pushing them and If need be, request an escalation.


RE: EB Failures - WLT17 - 08-22-2022

(08-21-2022, 10:05 PM)djduderizx Wrote:
(08-20-2022, 07:29 PM)WLT17 Wrote: EB is usually extremely easy but i have experienced a lot of failures recently.
Samsung rejected my claim for a watch
Sony rejected my claim for earbuds
Farfetch rejected my claim for a pendant
Not sure whats going on. Maybe i am doing something wrong or companies are just cracking down on EB now / bad luck.
Did you already attempt the stores before or did you just wing it?
Seen people successful with mentioned stores before.

(08-21-2022, 10:53 PM)marengurte Wrote:
(08-20-2022, 07:29 PM)WLT17 Wrote: EB is usually extremely easy but i have experienced a lot of failures recently.
Samsung rejected my claim for a watch
Sony rejected my claim for earbuds
Farfetch rejected my claim for a pendant
Not sure whats going on. Maybe i am doing something wrong or companies are just cracking down on EB now / bad luck.
  what country ????

(08-22-2022, 02:59 AM)mothered Wrote:
(08-21-2022, 05:26 PM)WLT17 Wrote:
(08-21-2022, 04:41 PM)mothered Wrote: They could've made the whole thing up.

What type of evidence did they provide In support of all the above?
None, but of course i pushed for evidence but they're being extremely stubborn.
Not good enough on their part.

If they've got nothing to hide, they have everything to show. Under such circumstances, keep pushing them and If need be, request an escalation.
Requested escalation with all of them, and evidence. Samsung said they have requested evidence.


RE: EB Failures - mothered - 08-22-2022

(08-22-2022, 01:41 PM)WLT17 Wrote: Requested escalation with all of them, and evidence. Samsung said they have requested evidence.
Good.

It'll be Interesting to see what they come up with.


RE: EB Failures - BetterThings2 - 08-22-2022

I have a feeling those stores treated his eb claim as a dna claim, hence the complication with the se.


RE: EB Failures - WLT17 - 08-22-2022

(08-22-2022, 04:19 PM)BetterThings2 Wrote: I have a feeling those stores treated his eb claim as a dna claim, hence the complication with the se.
Nope


RE: EB Failures - stealthysnake88 - 08-23-2022

(08-22-2022, 01:41 PM)WLT17 Wrote:
(08-21-2022, 10:05 PM)djduderizx Wrote:
(08-20-2022, 07:29 PM)WLT17 Wrote: EB is usually extremely easy but i have experienced a lot of failures recently.
Samsung rejected my claim for a watch
Sony rejected my claim for earbuds
Farfetch rejected my claim for a pendant
Not sure whats going on. Maybe i am doing something wrong or companies are just cracking down on EB now / bad luck.
Did you already attempt the stores before or did you just wing it?
Seen people successful with mentioned stores before.

(08-21-2022, 10:53 PM)marengurte Wrote:
(08-20-2022, 07:29 PM)WLT17 Wrote: EB is usually extremely easy but i have experienced a lot of failures recently.
Samsung rejected my claim for a watch
Sony rejected my claim for earbuds
Farfetch rejected my claim for a pendant
Not sure whats going on. Maybe i am doing something wrong or companies are just cracking down on EB now / bad luck.
  what country ????

(08-22-2022, 02:59 AM)mothered Wrote:
(08-21-2022, 05:26 PM)WLT17 Wrote: None, but of course i pushed for evidence but they're being extremely stubborn.
Not good enough on their part.

If they've got nothing to hide, they have everything to show. Under such circumstances, keep pushing them and If need be, request an escalation.
Requested escalation with all of them, and evidence. Samsung said they have requested evidence.
Do keep updated if anything happens


RE: EB Failures - mothered - 08-23-2022

(08-23-2022, 12:28 AM)djduderizx Wrote: Do keep updated if anything happens
We'll await his/her response.


RE: EB Failures - WLT17 - 08-24-2022

Finally had a successful EB! Bose earbuds nice and easy.


RE: EB Failures - stealthysnake88 - 08-24-2022

(08-24-2022, 11:18 AM)WLT17 Wrote: Finally had a successful EB! Bose earbuds nice and easy.
Well done!


RE: EB Failures - EbGeeze - 08-24-2022

Got 2 pending. My there sa & senn hiser

Both have ignored my initial response for well over a week. Will contact them tomorrow.