(07-29-2022, 03:01 PM)extendobans_ Wrote: Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

Quote:I will receive an email about my refund within 1-3  business days

(07-29-2022, 04:25 PM)mothered Wrote:

(07-29-2022, 03:01 PM)extendobans_ Wrote: Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

Quote:I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

(07-29-2022, 05:54 PM)extendobans_ Wrote: Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."

(07-29-2022, 05:54 PM)extendobans_ Wrote: They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

(07-29-2022, 05:54 PM)extendobans_ Wrote:

(07-29-2022, 04:25 PM)mothered Wrote:

(07-29-2022, 03:01 PM)extendobans_ Wrote: Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

Quote:I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

(07-29-2022, 05:54 PM)extendobans_ Wrote:

(07-29-2022, 04:25 PM)mothered Wrote:

(07-29-2022, 03:01 PM)extendobans_ Wrote: Turned out  to be hours away. Over live chat the service rep is already escalating the case and I will receive an email about my refund within 1-3  business days (I can't use the watch until after that happens). Fingers crossed 

Quote:I will receive an email about my refund within 1-3  business days

^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

(07-30-2022, 04:11 PM)Mo2999 Wrote:

(07-29-2022, 05:54 PM)extendobans_ Wrote:

(07-29-2022, 04:25 PM)mothered Wrote: ^ Was that his exact wording?

Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Have you got a response?

(07-30-2022, 06:31 PM)djduderizx Wrote: Nike are taking long with investigations, for my dna its been nearly 2 weeks!

(07-31-2022, 04:12 AM)mothered Wrote:

(07-30-2022, 06:31 PM)djduderizx Wrote: Nike are taking long with investigations, for my dna its been nearly 2 weeks!

Have you contacted them asking where your claim stands?

(07-31-2022, 10:12 PM)djduderizx Wrote: My ref confirmation email finally came today but it took so long

(07-31-2022, 10:12 PM)djduderizx Wrote: im going to do ftid weighted next if i hit nike

(07-30-2022, 07:53 PM)extendobans_ Wrote:

(07-30-2022, 04:11 PM)Mo2999 Wrote:

(07-29-2022, 05:54 PM)extendobans_ Wrote: Shit, I didn't save the chat logs. Not word for word but along the lines of "I went ahead and escalated your claim and you should receive an email in 1-3 business days regarding your refund. You will be able to respond to that email with any questions/concerns as you will have a 1 on 1 personal experience with a representative."
I'm assuming they are opening an investigation or something, though they wont get far. I stated the apple watch was not in the box when i opened it, and the watch weighs like 51g max. They are probably gonna try and wait and see if the watch is turned on/linked to icloud, which i wont be doing until the refund comes through.

Have you got a response?

No. Nike told me they would reach out within 1-3 business days, depending on the queue. Hopefully I will receive an email by this coming Wednesday, Aug 3.