(07-30-2022, 12:42 AM)nne Wrote: Another update, walmart said they're unable to refund due to there being a signature. Not sure where to go from here.

(07-30-2022, 03:45 AM)mothered Wrote:

(07-30-2022, 12:42 AM)nne Wrote: Another update, walmart said they're unable to refund due to there being a signature. Not sure where to go from here.

Tell them to email you a copy of the signature, and be sure to say you'll cross-check Its authenticity.

If It's Inconsistent (which It will be), Inform them that you'll provide evidence of your own signature clearly demonstrating It's not what they have on hand.

(07-30-2022, 05:24 AM)nne Wrote: They couldn't even give the signature or anything.

(07-30-2022, 05:24 AM)nne Wrote: They just told me to chargeback my bank so they can release the funds.

(07-31-2022, 03:41 AM)nne Wrote: Hey so, walmart has closed my account. Not sure if this is normal but I continuously pressed and pressed for them to give me the signature, filed a fedex claim and all.

(07-30-2022, 10:47 AM)mothered Wrote:

(07-30-2022, 05:24 AM)nne Wrote: They couldn't even give the signature or anything.

Their noncompliance speaks a thousand words.

If there wasn't a problem with the signature, they'd have no hesitation to release It.

(07-30-2022, 05:24 AM)nne Wrote: They just told me to chargeback my bank so they can release the funds.

It's not their place to ask you to perform a chargeback - It's your bank, your choice.

Be sure to remain adamant with obtaining the signature.

(07-31-2022, 03:44 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:41 AM)nne Wrote: Hey so, walmart has closed my account. Not sure if this is normal but I continuously pressed and pressed for them to give me the signature, filed a fedex claim and all.

Did you file a dispute with PayPal? Also, how much did you contact them and how? What are they saying to you?

(07-31-2022, 03:45 AM)nne Wrote:

(07-30-2022, 10:47 AM)mothered Wrote:

(07-30-2022, 05:24 AM)nne Wrote: They couldn't even give the signature or anything.

Their noncompliance speaks a thousand words.

If there wasn't a problem with the signature, they'd have no hesitation to release It.

(07-30-2022, 05:24 AM)nne Wrote: They just told me to chargeback my bank so they can release the funds.

It's not their place to ask you to perform a chargeback - It's your bank, your choice.

Be sure to remain adamant with obtaining the signature.

I believe it’s due to me charging back that they’ve now closed my acc? But they presented it as the only option as I kept pushing and they wouldnt give me the signature. This is extremely unprofessional

(07-31-2022, 03:44 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:41 AM)nne Wrote: Hey so, walmart has closed my account. Not sure if this is normal but I continuously
pressed and pressed for them to give me the signature, filed a fedex claim and all.

Did you file a dispute with PayPal? Also, how much did you contact them and how? What are they saying to you?

(07-31-2022, 03:50 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:45 AM)nne Wrote:

(07-30-2022, 10:47 AM)mothered Wrote: Their noncompliance speaks a thousand words.

If there wasn't a problem with the signature, they'd have no hesitation to release It.

It's not their place to ask you to perform a chargeback - It's your bank, your choice.

Be sure to remain adamant with obtaining the signature.

I believe it’s due to me charging back that they’ve now closed my acc? But they presented it as the only option as I kept pushing and they wouldnt give me the signature. This is extremely unprofessional

Ah so you just charged back directly from your card? I see. I believe that’s standard procedure that they always close an account when charging back. I would do the same but I don’t want to lose two months later and be stuck with the charges due to my shitty card.

My issue is that they keep saying to dispute and I was assured that I would still be in Walmarts good graces if I do so. Closing the account seems contradictory of that so are they just lying?

Can you still return the laptop?

(07-31-2022, 03:51 AM)nne Wrote:

(07-31-2022, 03:44 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:41 AM)nne Wrote: Hey so, walmart has closed my account. Not sure if this is normal but I continuously
pressed and pressed for them to give me the signature, filed a fedex claim and all.

Did you file a dispute with PayPal? Also, how much did you contact them and how? What are they saying to you?

“oh well neither of us have access so we’ll have to escalate your claim now - (5 mins after my acc is deleted) they couldnt provide me with the signature, even though all they would have to do is get the shippers acc #.

---

(07-31-2022, 03:50 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:45 AM)nne Wrote: I believe it’s due to me charging back that they’ve now closed my acc? But they presented it as the only option as I kept pushing and they wouldnt give me the signature. This is extremely unprofessional

Ah so you just charged back directly from your card? I see. I believe that’s standard procedure that they always close an account when charging back. I would do the same but I don’t want to lose two months later and be stuck with the charges due to my shitty card.

My issue is that they keep saying to dispute and I was assured that I would still be in Walmarts good graces if I do so. Closing the account seems contradictory of that so are they just lying?

Can you still return the laptop?

Clearly all they do is lie. If I wasn’t kept in their good graces then what’s to stop them from deleting your acc. I was assured that if I charged back the funds would be transferred to my account and walmart would not attack the claim. Which is why Im charging back.

(07-31-2022, 03:51 AM)nne Wrote:

(07-31-2022, 03:44 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:41 AM)nne Wrote: Hey so, walmart has closed my account. Not sure if this is normal but I continuously
pressed and pressed for them to give me the signature, filed a fedex claim and all.

Did you file a dispute with PayPal? Also, how much did you contact them and how? What are they saying to you?

“oh well neither of us have access so we’ll have to escalate your claim now - (5 mins after my acc is deleted) they couldnt provide me with the signature, even though all they would have to do is get the shippers acc #.

---

(07-31-2022, 03:50 AM)AmazonianDNARace Wrote:

(07-31-2022, 03:45 AM)nne Wrote: I believe it’s due to me charging back that they’ve now closed my acc? But they presented it as the only option as I kept pushing and they wouldnt give me the signature. This is extremely unprofessional

Ah so you just charged back directly from your card? I see. I believe that’s standard procedure that they always close an account when charging back. I would do the same but I don’t want to lose two months later and be stuck with the charges due to my shitty card.

My issue is that they keep saying to dispute and I was assured that I would still be in Walmarts good graces if I do so. Closing the account seems contradictory of that so are they just lying?

Can you still return the laptop?

Clearly all they do is lie. If I wasn’t kept in their good graces then what’s to stop them from deleting your acc. I was assured that if I charged back the funds would be transferred to my account and walmart would not attack the claim. Which is why Im charging back.

---

(07-31-2022, 03:51 AM)nne Wrote:

(07-31-2022, 03:44 AM)AmazonianDNARace Wrote: Did you file a dispute with PayPal? Also, how much did you contact them and how? What are they saying to you?

“oh well neither of us have access so we’ll have to escalate your claim now - (5 mins after my acc is deleted) they couldnt provide me with the signature, even though all they would have to do is get the shippers acc #.

---

(07-31-2022, 03:50 AM)AmazonianDNARace Wrote: Ah so you just charged back directly from your card? I see. I believe that’s standard procedure that they always close an account when charging back. I would do the same but I don’t want to lose two months later and be stuck with the charges due to my shitty card.

My issue is that they keep saying to dispute and I was assured that I would still be in Walmarts good graces if I do so. Closing the account seems contradictory of that so are they just lying?

Can you still return the laptop?

Clearly all they do is lie. If I wasn’t kept in their good graces then what’s to stop them from deleting your acc. I was assured that if I charged back the funds would be transferred to my account and walmart would not attack the claim. Which is why Im charging back.

I was also a walmart+ member!

(07-31-2022, 03:45 AM)nne Wrote: I believe it’s due to me charging back that they’ve now closed my acc?

(07-31-2022, 03:45 AM)nne Wrote: But they presented it as the only option as I kept pushing and they wouldnt give me the signature.

(07-31-2022, 03:45 AM)nne Wrote: They have a script and say they can’t escalate.