(06-06-2022, 02:58 AM)mothered Wrote:

(06-05-2022, 05:50 PM)Andrea Bang Wrote: they're "working on it", it's been over 3 weeks now

Have you contacted them asking where your claim stands?

(06-06-2022, 03:18 AM)JondiBagaturia Wrote:

(06-06-2022, 01:33 AM)Andrea Bang Wrote:

(06-05-2022, 07:03 PM)JondiBagaturia Wrote: Are you trying to do S/N method or refund? I am currently in a process to set up a repair

repair

Are you using FTID method?

(06-08-2022, 01:04 PM)Andrea Bang Wrote:

(06-06-2022, 02:58 AM)mothered Wrote: [quote="Andrea Bang" pid='1108655' dateline='1654447837']
they're "working on it", it's been over 3 weeks now

Have you contacted them asking where your claim stands?

(06-08-2022, 01:04 PM)Andrea Bang Wrote: yes

(06-09-2022, 02:06 PM)Andrea Bang Wrote: they're still "working on it",

(06-09-2022, 05:11 PM)mothered Wrote:

(06-09-2022, 02:06 PM)Andrea Bang Wrote: they're still "working on it",

Ask them why they're experiencing a delay In processing the claim.

It serves as a reminder to speed things up.

(06-12-2022, 08:48 PM)Andrea Bang Wrote: same reply on repeat

(06-13-2022, 02:45 AM)mothered Wrote:

(06-12-2022, 08:48 PM)Andrea Bang Wrote: same reply on repeat

Not good enough.

Request your claim be escalated.

(06-14-2022, 05:20 AM)Andrea Bang Wrote: same reply after making the request

(06-14-2022, 05:57 AM)mothered Wrote:

(06-14-2022, 05:20 AM)Andrea Bang Wrote: same reply after making the request

"Call them" and demand your claim either be Immediately dealt with, or escalated.

(06-14-2022, 03:23 PM)Andrea Bang Wrote: it's the same people who get back to me when I do that