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+--- Thread: Benq Help (/Thread-Benq-Help)
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RE: Benq Help - mothered - 06-07-2022
(06-07-2022, 11:00 AM)Turbando Wrote: UPDATE 2: Told them the cables were ruined by the fire and that I ditched the box because I moved out recently, I did say I still have the original remote, i believe that adding that fact might make it more believable and I can probably easily get some pics if needed.Good approach with the remote.
How did they respond to the above circumstances?
RE: Benq Help - Turbando - 06-07-2022
(06-07-2022, 11:05 AM)mothered Wrote:(06-07-2022, 11:00 AM)Turbando Wrote: UPDATE 2: Told them the cables were ruined by the fire and that I ditched the box because I moved out recently, I did say I still have the original remote, i believe that adding that fact might make it more believable and I can probably easily get some pics if needed.Good approach with the remote.
How did they respond to the above circumstances?
Lets give them a couple hours or a day to get back to me, but this email was sent after she said the supervisors were checking my case.
I also kept telling them how frustrated I was and that I needed it urgently for work.
RE: Benq Help - mothered - 06-07-2022
(06-07-2022, 11:06 AM)Turbando Wrote: Lets give them a couple hours or a day to get back to me, but this email was sent after she said the supervisors were checking my case.Understood, I wasn't aware It was communicated via email.
I also kept telling them how frustrated I was and that I needed it urgently for work.
Keep expressing your frustration In a firm, yet somewhat polite fashion.