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+--- Thread: Nike SE advice (/Thread-Nike-SE-advice)
RE: Nike SE advice - Wardevil - 05-06-2022
Hi again @mothered , i did call them just a few minutes ago, said that i ordered them for my brother birthday and that i did not receive anything, SE went well and they said i'll get my money back in a few days, no investigation whatsoever so i think that's it.
Thanks for your help.
RE: Nike SE advice - mothered - 05-06-2022
(05-06-2022, 03:19 PM)Wardevil Wrote: i did call them just a few minutes ago, said that i ordered them for my brother birthday and that i did not receive anything, SE went well and they said i'll get my money back in a few days, no investigation whatsoever so i think that's it.Great to read.
Do you have a record of the conversation confirming the refund?
RE: Nike SE advice - Wardevil - 05-06-2022
(05-06-2022, 04:36 PM)mothered Wrote:(05-06-2022, 03:19 PM)Wardevil Wrote: i did call them just a few minutes ago, said that i ordered them for my brother birthday and that i did not receive anything, SE went well and they said i'll get my money back in a few days, no investigation whatsoever so i think that's it.Great to read.
Do you have a record of the conversation confirming the refund?
No i don't have one, my items are labeled as "returned" on the app so i don't no if it's really important, this is interesting tho, why i would want to have a record ?
RE: Nike SE advice - mothered - 05-07-2022
(05-06-2022, 07:17 PM)Wardevil Wrote: why i would want to have a record ?Reps are known to say one thing and sometime later, deny It was ever said.
Always keep a record of refund/replacement confirmations.
RE: Nike SE advice - Wardevil - 05-07-2022
(05-07-2022, 05:47 AM)mothered Wrote:(05-06-2022, 07:17 PM)Wardevil Wrote: why i would want to have a record ?
Good to know, i'll do it for future SE.
Reps are known to say one thing and sometime later, deny It was ever said.
Always keep a record of refund/replacement confirmations.
RE: Nike SE advice - mothered - 05-07-2022
(05-07-2022, 08:45 AM)Wardevil Wrote: Good to know, i'll do it for future SE.I've experienced a number of Incidents whereby reps verbally advised that a refund was forthcoming, only to find they denied the conversation a few days later.
Luckily, I recorded our communication - which ultimately ended up having the claim approved.
RE: Nike SE advice - azizouma - 05-09-2022
@Wardevil I can't answer to your PM as you have private messaging fonction disabled
RE: Nike SE advice - Defeat - 05-09-2022
(05-07-2022, 05:47 AM)mothered Wrote:What app do you use? I have one, but whenever I go back to listen the audio quality sucks.(05-06-2022, 07:17 PM)Wardevil Wrote: why i would want to have a record ?Reps are known to say one thing and sometime later, deny It was ever said.
Always keep a record of refund/replacement confirmations.
RE: Nike SE advice - Wardevil - 05-09-2022
(05-09-2022, 06:44 AM)azizouma Wrote: @Wardevil I can't answer to your PM as you have private messaging fonction disabledOh, gonna deactivate that.
RE: Nike SE advice - mothered - 05-09-2022
(05-09-2022, 07:08 AM)Canadian Moose Wrote: What app do you use?No app.
I have the phone on speaker, and use another device (right next to the phone) to record the conversation.