(05-04-2022, 12:12 AM)Itree1986 Wrote:

(05-01-2022, 06:44 PM)Canadian Moose Wrote:

(05-01-2022, 06:38 PM)Itree1986 Wrote: ofm@Amazon.com
Typically i wouldnt be as up in arms over this since i se them at times but this is completely uncalled for and totally wrong. and now they are attempting to take my money too. Today i was hung up on by 2 supervisors and told they cant get me in touch with anyone other than via email..

Have you tried Jeff@Amazon.com?  I'm pretty sure you can request your money by cheque if it comes to it, I've done that before.

no i have not but i will definitely try

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(05-01-2022, 08:12 PM)Nabeshin Wrote: They mention "related accounts", did they catch you multi-accounting by any chance?

So the reference to multiple accounts was because i had a school email and account that i had student prime for. Long story short with that account i lost my wallet in a casino and had to report everything in it stolen when i did this with my banks and cards i did not think to tell them i would be using the numbers of my cards as i could because i had nothing, well i charged a few things on amazon and my credit card company  immediately disputed these charges thinking they were preventing fraud. So they grabbed the funds and it was a big mess but i made sure to clear it up so they really have nothing to do close my account on.

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(05-02-2022, 03:33 AM)mothered Wrote:

Quote:Because your account was closed for violating these terms

Ask them precisely which terms were violated.

The only thing i have been given in regards to which terms was that they previously closed my account

(05-08-2022, 10:36 AM)mothered Wrote: @Itree1986, any progress/updates?

(05-09-2022, 12:38 PM)Itree1986 Wrote: They are still saying they are closing it and not backing down.. i also have yet to receive a response from ecr or  the other email i sent.

(05-09-2022, 12:38 PM)Itree1986 Wrote: Also their reasoning to me was that i violated previously and that because of the proprietary nature of their business they could not discuss it any further

(05-09-2022, 04:40 PM)Itree1986 Wrote: That is exactly what i have been saying to them and i swear it is like im talking to alexa.. i even asked that exact question to them. every response sounds like some automated generic alexa response. It is very frustrating and it is impossible to get someone on the phone.

(05-09-2022, 12:38 PM)Itree1986 Wrote:

(05-08-2022, 10:36 AM)mothered Wrote: @Itree1986, any progress/updates?

They are still saying they are closing it and not backing down.. i also have yet to receive a response from ecr or  the other email i sent.

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Also their reasoning to me was that i violated previously and that because of the proprietary nature of their business they could not discuss it any further

(05-10-2022, 04:54 AM)mothered Wrote:

(05-09-2022, 04:40 PM)Itree1986 Wrote: That is exactly what i have been saying to them and i swear it is like im talking to alexa.. i even asked that exact question to them. every response sounds like some automated generic alexa response. It is very frustrating and it is impossible to get someone on the phone.

I understand how frustrating It can be when dealing with thickheads.

Try and establish a phone conversation - you will at some point. If one rep/agent can't help, ask to speak with someone else, and keep repeating It until your questions have been answered.

(05-10-2022, 11:36 AM)Itree1986 Wrote: I was trying this for a while but everyone i spoke to told me that they cant get me to the department by phone that they only handle things by email