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Fine Jewelry Refund - Printable Version

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RE: Fine Jewelry Refund - mothered - 04-29-2022

(04-28-2022, 07:00 PM)Mark0thepolo Wrote: I think you may be misinterpreting what I am saying.
I'm aware of exactly what you're referring to.

(04-28-2022, 07:00 PM)Mark0thepolo Wrote: For example,  if you were to order Airpods there is usually Apple packaging that holds the Airpods within a carrdboard box/envelope.
Correct.

The AirPods are enclosed In the cardboard box/envelope.

(04-28-2022, 07:00 PM)Mark0thepolo Wrote: Using this example, would I say that the Airpods were missing from the Apple packaging within the box/envelope, or that there was no Apple packaging entirely and what arrived was simply just an empty box/envelope?
The Apple packaging arrived In full, but the AirPods were not In the box/envelope.


RE: Fine Jewelry Refund - Mark0thepolo - 04-29-2022

(04-29-2022, 04:08 AM)mothered Wrote:
(04-28-2022, 07:00 PM)Mark0thepolo Wrote: I think you may be misinterpreting what I am saying.
I'm aware of exactly what you're referring to.

(04-28-2022, 07:00 PM)Mark0thepolo Wrote: For example,  if you were to order Airpods there is usually Apple packaging that holds the Airpods within a carrdboard box/envelope.
Correct.

The AirPods are enclosed In the cardboard box/envelope.

(04-28-2022, 07:00 PM)Mark0thepolo Wrote: Using this example, would I say that the Airpods were missing from the Apple packaging within the box/envelope, or that there was no Apple packaging entirely and what arrived was simply just an empty box/envelope?
The Apple packaging arrived In full, but the AirPods were not In the box/envelope.

Got it. After reading into your blog post about the missing item method, I now understand that you can technically do both. This is because it could either be a manufacturer error or a warehouse error. My next questions is which error have you have more success with, claiming manufacturer error or warehouse error?


RE: Fine Jewelry Refund - mothered - 04-30-2022

(04-29-2022, 11:08 PM)Mark0thepolo Wrote: Got it. After reading into your blog post about the missing item method, I now understand that you can technically do both. This is because it could either be a manufacturer error or a warehouse error.
Yes, you can use either of the two approaches but In terms of a warehouse error, It's crucial to keep the weight within the missing Item's weight bracket.

(04-29-2022, 11:08 PM)Mark0thepolo Wrote: My next questions is which error have you have more success with, claiming manufacturer error or warehouse error?
I haven't kept track.

It depends on the company, and particularly the nature of the Item and Its packaging.


RE: Fine Jewelry Refund - Mark0thepolo - 05-02-2022

(04-30-2022, 02:55 AM)mothered Wrote:
(04-29-2022, 11:08 PM)Mark0thepolo Wrote: Got it. After reading into your blog post about the missing item method, I now understand that you can technically do both. This is because it could either be a manufacturer error or a warehouse error.
Yes, you can use either of the two approaches but In terms of a warehouse error, It's crucial to keep the weight within the missing Item's weight bracket.

(04-29-2022, 11:08 PM)Mark0thepolo Wrote: My next questions is which error have you have more success with, claiming manufacturer error or warehouse error?
I haven't kept track.

It depends on the company, and particularly the nature of the Item and Its packaging.

Okay. So can you give an example of a circumstance where it would be better to use each option relating to the nature of an item and its packaging?


RE: Fine Jewelry Refund - mothered - 05-02-2022

(05-02-2022, 12:49 AM)Mark0thepolo Wrote: So can you give an example of a circumstance where it would be better to use each option relating to the nature of an item and its packaging?
It's beyond the scope of this post to elaborate on both In detail.

Read the article on my blog - It explains everything you need to know.


RE: Fine Jewelry Refund - azizouma - 05-09-2022

Any update on your SE @Mark0thepolo ? Did you tried ?