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+--- Thread: Logitech EB or PEB? HELP! (/Thread-Logitech-EB-or-PEB-HELP)
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RE: Logitech EB or PEB? HELP! - mothered - 04-21-2022
(04-20-2022, 02:11 PM)sully.muh Wrote: received the package 2 hours ago but i was at school. I asked my dad if he signed or anything and he said no nothing. He just handed the package over and left. So now I’m not sure if he has taken a pic of the packageGiven your dad accepted the package, wouldn't he have noticed If a photo was taken?
(04-20-2022, 02:11 PM)sully.muh Wrote: they are now telling me to claim through ups. What should i do?Nonsense.
Logitech Is handling your claim, so It's their responsibility to liaise with UPS through an Investigation.
(04-20-2022, 02:11 PM)sully.muh Wrote: @mothered should i file the report?It depends on my question above.
RE: Logitech EB or PEB? HELP! - sully.muh - 04-21-2022
(04-21-2022, 01:31 AM)mothered Wrote:It has been sorted out now. UPS replied to the claim stating they cant find the package and they have marked it as lost lol . Their proof of delivery was 'left at residential'. Just called up logitech and sent them the email and i should have a reply within 48 hrs about my claim and hopefully have a refund processed! Thank you so much for helping.(04-20-2022, 02:11 PM)sully.muh Wrote: received the package 2 hours ago but i was at school. I asked my dad if he signed or anything and he said no nothing. He just handed the package over and left. So now I’m not sure if he has taken a pic of the packageGiven your dad accepted the package, wouldn't he have noticed If a photo was taken?
(04-20-2022, 02:11 PM)sully.muh Wrote: they are now telling me to claim through ups. What should i do?Nonsense.
Logitech Is handling your claim, so It's their responsibility to liaise with UPS through an Investigation.
(04-20-2022, 02:11 PM)sully.muh Wrote: @mothered should i file the report?It depends on my question above.
RE: Logitech EB or PEB? HELP! - mothered - 04-21-2022
(04-21-2022, 01:47 AM)sully.muh Wrote: It has been sorted out now. UPS replied to the claim stating they cant find the package and they have marked it as lost lol . Their proof of delivery was 'left at residential'. Just called up logitech and sent them the email and i should have a reply within 48 hrs about my claim and hopefully have a refund processed!UPS has admitted fault, by way of not locating the whereabouts of the package, so unless new evidence comes to hand, a refund Is forthcoming.
(04-21-2022, 01:47 AM)sully.muh Wrote: Thank you so much for helping.You're very welcome.