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+--- Thread: Online GPU SE (/Thread-Online-GPU-SE)
RE: Online GPU SE - GreatLimbo - 03-06-2022
(03-06-2022, 12:43 AM)mothered Wrote:(03-05-2022, 07:26 PM)GreatLimbo Wrote: I wasn't expecting them to hand me an easy SE by leaving the package but hey, I'm not complaining.Nice work.
I'm not shy about giving PRs when they ask. Am I wrong in my feeling it's a tactic to scare off bad actors?
I've also "bypassed" a requested PR. An area I lived in didn't do reports for items never in your possession. Had to tell that to a few reps but it was eventually processed.
Where does your claim currently stand?
They're contacting the courier and launching an investigation. I'll be contacted in the next 48 with an update.
RE: Online GPU SE - mothered - 03-06-2022
(03-06-2022, 05:46 AM)GreatLimbo Wrote: They're contacting the courier and launching an investigation. I'll be contacted in the next 48 with an update.It's standard procedure under the circumstances.
Please reply when you receive their response.
RE: Online GPU SE - GreatLimbo - 03-07-2022
PR requested. I contacted them and was told a copy of the report can be available in 5-7 business days and must be made in person.
This just got annoying. I'm going to attempt to bypass.
RE: Online GPU SE - mothered - 03-08-2022
(03-07-2022, 07:55 PM)GreatLimbo Wrote: PR requested. I contacted them and was told a copy of the report can be available in 5-7 business days and must be made in person.Is It that you're unable to file the report In person?
This just got annoying.
RE: Online GPU SE - GreatLimbo - 03-11-2022
(03-08-2022, 01:32 AM)mothered Wrote:(03-07-2022, 07:55 PM)GreatLimbo Wrote: PR requested. I contacted them and was told a copy of the report can be available in 5-7 business days and must be made in person.Is It that you're unable to file the report In person?
This just got annoying.
I can file in person no problem just the week long delay to get the ball rolling is what blows.
It seems like I successfully bypassed the PR. I got an email update saying my claim was created and under review and I'll get a determination in 7-10 days, so I'm now waiting on that.
RE: Online GPU SE - mothered - 03-11-2022
(03-11-2022, 12:22 AM)GreatLimbo Wrote: I got an email update saying my claim was created and under review and I'll get a determination in 7-10 days, so I'm now waiting on that.Please reply when you receive their response.
RE: Online GPU SE - GreatLimbo - 03-18-2022
@mothered
They contacted the carrier and they confirmed it was delivered, which means nothing and they denied the claim.
I claimed through PayPal. We'll see how that goes.
RE: Online GPU SE - mothered - 03-18-2022
(03-18-2022, 01:50 AM)GreatLimbo Wrote: They contacted the carrier and they confirmed it was delivered, which means nothing and they denied the claim.As per below, the driver failed to do his job and obtain a signature, which ultimately puts the responsibility on him.
Quote:Signature was REQUIRED but was left on the porch.
Request your claim be escalated on the above grounds.
(03-18-2022, 01:50 AM)GreatLimbo Wrote: I claimed through PayPal. We'll see how that goes.Be sure to Inform PayPal of their neglect to obtain a signature, hence non-receipt of goods.
RE: Online GPU SE - patrickvnbui7 - 03-18-2022
Edited for unknown reasons.
RE: Online GPU SE - GreatLimbo - 03-18-2022
(03-18-2022, 01:34 PM)patrickvnbui7 Wrote: Problem is finding somewhere in stock. Prices are exhorbitant
Say you got it and send it back with FTID.
No point, they handed me a much easier method to work.
@mothered This is exactly what I did. I requested escalation while also claiming via PP and mentioned their neglect. I'm confident this will go in my favor.