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+--- Thread: Planning to refund Amazon.nl Order (/Thread-Planning-to-refund-Amazon-nl-Order)
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RE: Planning to refund Amazon.nl Order - kxng - 01-29-2022
(01-28-2022, 11:50 AM)mothered Wrote:Okay, I contacted CS and they agreed to giving me a refund. The refund hasn't come through yet but I'll keep you updated.(01-28-2022, 11:26 AM)kxng Wrote: Box weight as in the mouse's box, not the entire order box.There's a big variance between 63 grams and 352 grams, so It'd be the shipping/entire packaging (and goods) weight.
Also, I received an email from Amazon that says the following:
Spoiler:
Hi,
We have noticed that for a large number of orders you have requested refunds or replacements because you reported that you did not receive your package.
We know that there are occasional problems with orders. In these cases, a refund or replacement may be issued.
Check your shipping addresses so you don't miss any deliveries in the future. To do this, go to “Your Account” and update any incorrect shipping information.
We have noticed that for a large number of orders you have requested refunds or replacements because you reported that you did not receive your package.
We know that there are occasional problems with orders. In these cases, a refund or replacement may be issued.
Check your shipping addresses so you don't miss any deliveries in the future. To do this, go to “Your Account” and update any incorrect shipping information.
This is my 2nd ever refund on my account and I've only used EB. Is this some sort of warning or am I good?
I make 3 to 4 legit orders and 1-2 months in between every refund I attempt.
RE: Planning to refund Amazon.nl Order - mothered - 01-30-2022
(01-29-2022, 08:42 PM)kxng Wrote: Okay, I contacted CS and they agreed to giving me a refund. The refund hasn't come through yet but I'll keep you updated.Taking the nature of the Item Into account, specifically Its weight against the method, I was quite confident of a successful outcome.
Well done.
(01-29-2022, 08:42 PM)kxng Wrote: Also, I received an email from Amazon that says the following:It's an automated email from Amazon, who, at times, Issue It Incorrectly.
Spoiler:
Hi,
We have noticed that for a large number of orders you have requested refunds or replacements because you reported that you did not receive your package.
We know that there are occasional problems with orders. In these cases, a refund or replacement may be issued.
Check your shipping addresses so you don't miss any deliveries in the future. To do this, go to “Your Account” and update any incorrect shipping information.
This is my 2nd ever refund on my account and I've only used EB. Is this some sort of warning or am I good?
I make 3 to 4 legit orders and 1-2 months in between every refund I attempt.
Based on what you've mentioned above, the message Is not warranted.
Ask them to clarify It against your transactions/returns.
RE: Planning to refund Amazon.nl Order - kxng - 02-03-2022
(01-30-2022, 01:03 AM)mothered Wrote:I'll see what I can do. The refund has still not gone through but I'll keep waiting.(01-29-2022, 08:42 PM)kxng Wrote: Okay, I contacted CS and they agreed to giving me a refund. The refund hasn't come through yet but I'll keep you updated.Taking the nature of the Item Into account, specifically Its weight against the method, I was quite confident of a successful outcome.
Well done.
(01-29-2022, 08:42 PM)kxng Wrote: Also, I received an email from Amazon that says the following:It's an automated email from Amazon, who, at times, Issue It Incorrectly.
Spoiler:
Hi,
We have noticed that for a large number of orders you have requested refunds or replacements because you reported that you did not receive your package.
We know that there are occasional problems with orders. In these cases, a refund or replacement may be issued.
Check your shipping addresses so you don't miss any deliveries in the future. To do this, go to “Your Account” and update any incorrect shipping information.
This is my 2nd ever refund on my account and I've only used EB. Is this some sort of warning or am I good?
I make 3 to 4 legit orders and 1-2 months in between every refund I attempt.
Based on what you've mentioned above, the message Is not warranted.
Ask them to clarify It against your transactions/returns.
Also, does this email from OFM mean my account is flagged?
RE: Planning to refund Amazon.nl Order - mothered - 02-04-2022
(02-03-2022, 05:29 PM)kxng Wrote: I'll see what I can do.It's common for Amazon to mistakenly Issue OFM emails, so be sure to get clarification and sort out your account.
(02-03-2022, 05:29 PM)kxng Wrote: Also, does this email from OFM mean my account is flagged?As It stands, yes, It's been flagged/monitored.
However, for the reasons already stated and going by what you've described about your account's standing, action should not have been taken against your account.
RE: Planning to refund Amazon.nl Order - kxng - 02-18-2022
I want to keep this thread alive so here's an update:
Still haven't got my refund yet. I recently contacted Amazon regarding my refund and they said they are still working to issue it.
Anyways, it's taking way longer than usual. How long should I wait before I contact them again?
RE: Planning to refund Amazon.nl Order - Nabeshin - 02-18-2022
(02-18-2022, 06:25 PM)kxng Wrote: I want to keep this thread alive so here's an update:
Still haven't got my refund yet. I recently contacted Amazon regarding my refund and they said they are still working to issue it.
Anyways, it's taking way longer than usual. How long should I wait before I contact them again?
I sent an email every 24 hours complaining about how long it was taking, and that they were withholding both my money AND my product by not issuing a refund
Keep at it
RE: Planning to refund Amazon.nl Order - Sutfnabor - 02-18-2022
(02-18-2022, 06:25 PM)kxng Wrote: I want to keep this thread alive so here's an update:
Still haven't got my refund yet. I recently contacted Amazon regarding my refund and they said they are still working to issue it.
Anyways, it's taking way longer than usual. How long should I wait before I contact them again?
From what I know, Amazon NL is very busy right now, since a few months.
RE: Planning to refund Amazon.nl Order - mothered - 02-19-2022
(02-18-2022, 06:25 PM)kxng Wrote: How long should I wait before I contact them again?Given they haven't specified an estimated time of completion, contact them every few days or so and simply ask for an update on the claim.
RE: Planning to refund Amazon.nl Order - kxng - 02-22-2022
(02-19-2022, 03:33 AM)mothered Wrote:(02-18-2022, 06:25 PM)kxng Wrote: How long should I wait before I contact them again?Given they haven't specified an estimated time of completion, contact them every few days or so and simply ask for an update on the claim.
The refund has successfully gone through, into my original payment method.
RE: Planning to refund Amazon.nl Order - mothered - 02-22-2022
(02-22-2022, 03:59 PM)kxng Wrote: The refund has successfully gone through, into my original payment method.This Is the third successful SE I've read today.
Congrats.