Apple SE - Printable Version

Apple SE - Printable Version

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+--- Thread: Apple SE (/Thread-Apple-SE--151173)

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RE: Apple SE - mothered - 11-06-2021

(11-05-2021, 04:48 PM)Opx0001 Wrote: Alright, so I ran a test, and I found out that se'ing an iPhone with apple care would make my life easier.

What results did you experience that will work to your advantage?

RE: Apple SE - Opx0001 - 11-06-2021

(11-05-2021, 09:58 PM)mike oxlong Wrote:
(11-05-2021, 04:48 PM)Opx0001 Wrote:
(11-05-2021, 04:17 PM)mothered Wrote: That's fine then. I thought you were somewhat Indecisive.

I always recommend to stick with the method you're comfortable and most Importantly, confident with.
Alright, so I ran a test, and I found out that se'ing an iPhone with apple care would make my life easier.

So how do you think of doing it then ? Do you mind sharing it ?

(11-06-2021, 02:36 AM)mothered Wrote:
(11-05-2021, 04:48 PM)Opx0001 Wrote: Alright, so I ran a test, and I found out that se'ing an iPhone with apple care would make my life easier.
What results did you experience that will work to your advantage?

So lets say I go to a camping trip in a forest, everything was going just fine, my iPhone was perfectly fine, I was happy. Hours in the trip my iPhone just randomly started to overheat, it got hotter by the second, there was smoke, and whatnot; so I had to throw the iPhone in the river to avoid causing a fire, and I obviously got "injured". So I contact apple and hope for a replacement, here's the thing, they need the device back, they follow the guidelines (I really tried to bypass this but they follow their books, unfortunately). And for obvious reasons I don't have the phone I'm trying to SE. But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)

RE: Apple SE - mike oxlong - 11-06-2021

(11-06-2021, 12:53 PM)Opx0001 Wrote:
(11-05-2021, 09:58 PM)mike oxlong Wrote:
(11-05-2021, 04:48 PM)Opx0001 Wrote: Alright, so I ran a test, and I found out that se'ing an iPhone with apple care would make my life easier.

So how do you think of doing it then ? Do you mind sharing it ?

(11-06-2021, 02:36 AM)mothered Wrote:
(11-05-2021, 04:48 PM)Opx0001 Wrote: Alright, so I ran a test, and I found out that se'ing an iPhone with apple care would make my life easier.
What results did you experience that will work to your advantage?

So lets say I go to a camping trip in a forest, everything was going just fine, my iPhone was perfectly fine, I was happy. Hours in the trip my iPhone just randomly started to overheat, it got hotter by the second, there was smoke, and whatnot; so I had to throw the iPhone in the river to avoid causing a fire, and I obviously got "injured". So I contact apple and hope for a replacement, here's the thing, they need the device back, they follow the guidelines (I really tried to bypass this but they follow their books, unfortunately). And for obvious reasons I don't have the phone I'm trying to SE. But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)

go for apple store then they provide apple care too

RE: Apple SE - mothered - 11-06-2021

(11-06-2021, 12:53 PM)Opx0001 Wrote: But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)

For your reference, Apple offer what's called a "one-time exception" per account. It's hidden within their policy, and unbeknownst to many people.

What It means, Is that they'll Issue a refund/replacement without having to return the Item.

RE: Apple SE - Opx0001 - 11-06-2021

(11-06-2021, 12:56 PM)mike oxlong Wrote:
(11-06-2021, 12:53 PM)Opx0001 Wrote:
(11-05-2021, 09:58 PM)mike oxlong Wrote:

So how do you think of doing it then ? Do you mind sharing it ?

(11-06-2021, 02:36 AM)mothered Wrote: What results did you experience that will work to your advantage?

So lets say I go to a camping trip in a forest, everything was going just fine, my iPhone was perfectly fine, I was happy. Hours in the trip my iPhone just randomly started to overheat, it got hotter by the second, there was smoke, and whatnot; so I had to throw the iPhone in the river to avoid causing a fire, and I obviously got "injured". So I contact apple and hope for a replacement, here's the thing, they need the device back, they follow the guidelines (I really tried to bypass this but they follow their books, unfortunately). And for obvious reasons I don't have the phone I'm trying to SE. But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)
go for apple store then they provide apple care too

I don't quite get you.

(11-06-2021, 03:21 PM)mothered Wrote:
(11-06-2021, 12:53 PM)Opx0001 Wrote: But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)
For your reference, Apple offer what's called a "one-time exception" per account. It's hidden within their policy, and unbeknownst to many people.

What It means, Is that they'll Issue a refund/replacement without having to return the Item.

Oh, thanks for pointing that out. I'll continue with the test case; I'll call apple and talk to their seniors, hoping to get something out of that. I'll let you know what happens.

(11-06-2021, 03:21 PM)mothered Wrote:
(11-06-2021, 12:53 PM)Opx0001 Wrote: But, I was told if the phone had apple, it would be liable for a loss claim. With my current case, the forrest, iPhone catching fire and whatnot, they would have to offer me a replacement without any trouble. (I still have to test this, just looking for an iPhone with AppleCare)
For your reference, Apple offer what's called a "one-time exception" per account. It's hidden within their policy, and unbeknownst to many people.

What It means, Is that they'll Issue a refund/replacement without having to return the Item.

I also assume that the device doesn't need AppleCare to make use of "one-time exception".

RE: Apple SE - mothered - 11-07-2021

(11-06-2021, 07:53 PM)Opx0001 Wrote: Oh, thanks for pointing that out. I'll continue with the test case; I'll call apple and talk to their seniors, hoping to get something out of that. I'll let you know what happens.

You're welcome.

Please update us as each development unfolds.

(11-06-2021, 07:53 PM)Opx0001 Wrote: I also assume that the device doesn't need AppleCare to make use of "one-time exception".

Correct.

The one-time exception, Is given to the account holder regardless of the account's status.

RE: Apple SE - Opx0001 - 11-07-2021

mothered Wrote: You're welcome.
Please update us as each development unfolds.

Correct.
The one-time exception, Is given to the account holder regardless of the account's status.

Most certainly, I'll keep you guys updated.
Well that's fantastic, I should be able to get the replacement from the test case.

RE: Apple SE - mothered - 11-07-2021

(11-07-2021, 06:11 AM)Opx0001 Wrote: Well that's fantastic, I should be able to get the replacement from the test case.

If It succeeds, It'll be a very good Indication of what to expect with future SEs.

RE: Apple SE - Opx0001 - 11-08-2021

(11-07-2021, 10:55 AM)mothered Wrote:
(11-07-2021, 06:11 AM)Opx0001 Wrote: Well that's fantastic, I should be able to get the replacement from the test case.
If It succeeds, It'll be a very good Indication of what to expect with future SEs.

Yes, yes it will. I'll call them today.

RE: Apple SE - mothered - 11-08-2021

(11-08-2021, 05:14 AM)Opx0001 Wrote:
(11-07-2021, 10:55 AM)mothered Wrote:
(11-07-2021, 06:11 AM)Opx0001 Wrote: Well that's fantastic, I should be able to get the replacement from the test case.
If It succeeds, It'll be a very good Indication of what to expect with future SEs.
Yes, yes it will. I'll call them today.

Good to read you have a positive attitude.

I look forward to reading the outcome.