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[HELP] AMD CPU warranty claim (RMA) - Printable Version

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RE: [HELP] AMD CPU warranty claim (RMA) - Jayjay - 09-03-2021

(09-01-2021, 10:02 AM)xVita Wrote: So I opened a warranty claim for a Ryzen CPU.
After I've send them the SN and Partnumber they want me to send them:
1. A picture with the processor in the motherboard, where they can see the SN and a paper with the ticket number. - idk could anyone Photoshop something like that?
2. POP - I think I can just fake one.
3. Motherboard bios and the name from the motherboard - yeah easy
4. Which troubleshooting steps I already did. - easy too

Edit: I hope they don't check the POP

Hello,
Which kind of problem did you decribe in their Warranty Request Form? i am to start my SE with Ryzen but not really sure what kind of issue should i tell them about.

RE: [HELP] AMD CPU warranty claim (RMA) - xVita - 09-04-2021

(09-03-2021, 02:32 PM)Jayjay Wrote: Hello,
Which kind of problem did you decribe in their Warranty Request Form? i am to start my SE with Ryzen but not really sure what kind of issue should i tell them about.
Just use something like it won't work even on other motherboards or computers with the newest bios.
If they send you the email like for me,
Tell them in step 4, that you tried different computers, new BIOS, newest Updates, etc etc
(09-03-2021, 03:42 AM)mothered Wrote: Too good.

Your claim Is heading In a positive direction, namely because they believe your previous Photoshopped Image Is the real deal, so they'd assume the same with this request.

Here is the second picture I edited : https://anonfiles.com/ba2aDeFfu3/WhatsApp_Image_2021-09-03_at_17.50.09_png

RE: [HELP] AMD CPU warranty claim (RMA) - mothered - 09-04-2021

(09-04-2021, 02:11 AM)xVita Wrote: Here is the second picture I edited : https://anonfiles.com/ba2aDeFfu3/WhatsApp_Image_2021-09-03_at_17.50.09_png
A wonderful job Indeed.

I'd be surprised If they decline the claim solely based on the Images not being authentic. It's hard to spot any Inconsistencies.

RE: [HELP] AMD CPU warranty claim (RMA) - karlthegod - 09-04-2021

(09-01-2021, 06:02 PM)xVita Wrote: Alright, send them everything they wanted.
Here is my photoshop attempt: https://anonfiles.com/j2m1n1F1u6/tttttttttt_jpg

how did you get it edited so good? i cannot get the lighting to even match the serial haha

RE: [HELP] AMD CPU warranty claim (RMA) - xVita - 09-04-2021

(09-04-2021, 05:27 AM)karlthegod Wrote: how did you get it edited so good? i cannot get the lighting to even match the serial haha

I really don't know...
First I try to get the servicenumber position and light like the original picture. I try to Analyse where the light comes from.
Then I'm trying to do a low resolution picture with it.
Copy it over web.whatsapp (also quality loosing and that is good) on my computer and try to cut it off.
Then when I see for example some lighting around my fingers or the paper I just erase it with 2px big eraser.
Then just try to blur it extremely.
And all of this in idk 10-15minutes.

Edit: If you want to I could record the process and upload it here via Google Drive or anonfiles.

RE: [HELP] AMD CPU warranty claim (RMA) - mothered - 09-04-2021

(09-04-2021, 09:12 AM)xVita Wrote:
(09-04-2021, 05:27 AM)karlthegod Wrote: how did you get it edited so good? i cannot get the lighting to even match the serial haha

I really don't know...
Yes you do:

Spoiler:
[Image: XAxLjRL.png]


RE: [HELP] AMD CPU warranty claim (RMA) - xVita - 09-04-2021

(09-04-2021, 10:46 AM)mothered Wrote: Yes you do:

Spoiler:
[Image: XAxLjRL.png]

😂😂😂😂😂

RE: [HELP] AMD CPU warranty claim (RMA) - K03NT3S31N - 09-04-2021

xVita Wrote:Edit: If you want to I could record the process and upload it here via Google Drive or anonfiles.

Would also love to see that! Great job indeed!

RE: [HELP] AMD CPU warranty claim (RMA) - T7k8lEEA88 - 09-05-2021

hello, i did fail an rma with a amd ryzen 5950x cpu. I'm from europe and i tried to ftid them with the provided dhl label. But the parcel got delivered correctly.

RE: [HELP] AMD CPU warranty claim (RMA) - mothered - 09-06-2021

(09-05-2021, 11:29 PM)T7k8lEEA88 Wrote: hello, i did fail an rma with a amd ryzen 5950x cpu. I'm from europe and i tried to ftid them with the provided dhl label. But the parcel got delivered correctly.
As I keep mentioning, avoid using the flawed so-called FTID method.

If you require assistance, I suggest creating a thread of your own.