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+--- Thread: 240Hz Monitor SE (/Thread-240Hz-Monitor-SE)
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RE: 240Hz Monitor SE - yoyo1111 - 08-17-2021
(08-16-2021, 03:36 AM)mothered Wrote:(08-15-2021, 08:42 PM)yoyo1111 Wrote:It sounds like everything Is heading In the right direction.(08-09-2021, 03:57 AM)mothered Wrote: They've basically accepted the fact that the product Is defective and because It's still under warranty, there's no Issue with the claim.
Please reply when you receive their response.
So havent responded on whats happened for a while. Ive done quite a lot since
The logitech warranty claim has come through - the guy basically asked for me to show the SN. I didnt even show a proof of purchase I just spoke to him like I was dodging it & getting angry at them taking a while to respond (which they did) and in the end I think he basically just went, fuck it i can be bothered to deal with this lol. So yeah thats being shipped.
I have also started an SE on Razor - This seems to have gone well. To me so far it seems razor could possibly be the easiest to claim, They dont really care to much and when they ask for proof of destruction etc, they dont really check over it either. I said basically my keyboard is completely defective, showed a video of it looking like it was plugged in when it barely wasnt - well ye u get the message. Looks like this has gone through anyway as they have now said this is sufficient evidence and asked for shipping.
I have proof from some guy on ebay of a Boom 3 Speaker - SN on the device etc even a video of audio playing on it which I think ill just edit and make it static - and then try and SE with this proof. Just submitted a ticket for this anyways but this is still on going
Also claimed by Airpods which seems to of gone smoothly - requested I return the product for repair but said im self isolating, he then kind of ignored that and asked for my shipping details so I guess thats ok?
All ok so far tho.
Please reply as developments unfold for each SE.
Yeah so everything is fine, Although for Razer they want me to cut the wire in half as proof its defective im guessing, my friend warned me about this one. Think im going to have to find some pictures and do some photoshopping - would you know anywhere for me to get any pictures?
RE: 240Hz Monitor SE - mothered - 08-17-2021
(08-17-2021, 01:58 PM)yoyo1111 Wrote: Although for Razer they want me to cut the wire in half as proof its defectiveThey're requesting what's called a "POD" (Proof Of Destruction), which Is typical procedure with tech-based/electronic firms.
Logitech, SteelSeries and Lenovo tend to operate In the same fashion.
(08-17-2021, 01:58 PM)yoyo1111 Wrote: Think im going to have to find some pictures and do some photoshopping - would you know anywhere for me to get any pictures?I've come across a handful of members who were proficient In Photoshopping Images, however they've disappeared without notice.
Stating the obvious, you can create a thread In this forum asking for assistance.