+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Sony doing a switcharoo for my SE , from exchange to buy back (/Thread-Sony-doing-a-switcharoo-for-my-SE-from-exchange-to-buy-back)
Pages:
1
2
RE: Sony doing a switcharoo for my SE , from exchange to buy back - maddylok - 03-11-2021
(03-11-2021, 03:33 PM)mothered Wrote:(03-11-2021, 12:24 PM)maddylok Wrote:Disregard what they're telling you. If that's the case, the rep In your Initial conversation wouldn't have approved the exchange.(03-11-2021, 09:15 AM)mothered Wrote: Thanks for clarifying It.i've called like 5 times and they kept saying I must return the accesories for a buy back because they don't even have the earbuds in stock or some shit
If you don't have a digital record of the conversation stating the refund, read through their warranty/replacement/refund policy to see whether you're entitled to a refund or replacement due to partially-received goods.
Did you read their terms?
the terms are very vague but they keep telling me the same shit I had called them again today.
RE: Sony doing a switcharoo for my SE , from exchange to buy back - mothered - 03-12-2021
(03-11-2021, 11:31 PM)maddylok Wrote: the terms are very vague but they keep telling me the same shitÂAsk them to provide you documentation In support of their statement below, namely precisely where It states In their policy that the accessories must be returned.
Quote:they kept saying I must return the accesories for a buy back