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+--- Thread: Amazon Partial failed (/Thread-Amazon-Partial-failed)
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RE: Amazon Partial failed - HEIS - 01-01-2021
(01-01-2021, 03:19 AM)mothered Wrote:(12-31-2020, 04:15 PM)HEIS Wrote: I agree that it is nonsense and their stubbornness for that PR is ridiculous in this case.They've asked to file a PR for a reason, namely that they cannot justify their previous statement confirming you've received your Item. If they could, they wouldn't request the report.
Anyway I could file it, just wanted to keep that option for a larger catch as it would seem suspicious if I'd visit the PD later claiming problems with the same store again
I understand your position to not go ahead with It for an Item of that value, but If you do, your SE has a high chance of success.
I'm thinking of trying chargeback instead. Though I wonder would the bank need a PR too? I might just tell them that it is a ridiculous claim by amazon to get PR since its clearly a warehouse issue. And in addition I'd say that amazon refuses to provide me with weighing report providing proof that the both items were shipped as they said they do not provide reports to me, but they might be forced to when chargeback procedure would be initiated, that would show clearly that they have no proof of that.
RE: Amazon Partial failed - mothered - 01-02-2021
(01-01-2021, 07:44 PM)HEIS Wrote:In terms of a chargeback, they will liaise with Amazon and If you fail to get a PR, they will not proceed with your claim- regardless of what you have to say as per above.(01-01-2021, 03:19 AM)mothered Wrote:(12-31-2020, 04:15 PM)HEIS Wrote: I agree that it is nonsense and their stubbornness for that PR is ridiculous in this case.They've asked to file a PR for a reason, namely that they cannot justify their previous statement confirming you've received your Item. If they could, they wouldn't request the report.
Anyway I could file it, just wanted to keep that option for a larger catch as it would seem suspicious if I'd visit the PD later claiming problems with the same store again
I understand your position to not go ahead with It for an Item of that value, but If you do, your SE has a high chance of success.
I'm thinking of trying chargeback instead. Though I wonder would the bank need a PR too? I might just tell them that it is a ridiculous claim by amazon to get PR since its clearly a warehouse issue. And in addition I'd say that amazon refuses to provide me with weighing report providing proof that the both items were shipped as they said they do not provide reports to me, but they might be forced to when chargeback procedure would be initiated, that would show clearly that they have no proof of that.