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+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Swap Apple Tv4 with Apple Tv5 (/Thread-Swap-Apple-Tv4-with-Apple-Tv5)
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RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 12-04-2020
Still ongoing... I keep the pressure on by calling them on a regular basis. They are not very helpful...
RE: Swap Apple Tv4 with Apple Tv5 - Karmador - 12-05-2020
(12-04-2020, 03:51 PM)Glux007 Wrote: Still ongoing... I keep the pressure on by calling them on a regular basis. They are not very helpful...never give up
RE: Swap Apple Tv4 with Apple Tv5 - mothered - 12-05-2020
(12-04-2020, 03:51 PM)Glux007 Wrote: Still ongoing... I keep the pressure on by calling them on a regular basis. They are not very helpful...What was their last response?
RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 12-05-2020
We’ll contact you back in x days. They didn’t contact me, called again, and again, didn’t call me back...
RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 12-11-2020
(12-05-2020, 11:10 AM)mothered Wrote:(12-04-2020, 03:51 PM)Glux007 Wrote: Still ongoing... I keep the pressure on by calling them on a regular basis. They are not very helpful...What was their last response?
They contacted me back and said, the wrong product has been returned to us, period. I really tried to pursue them to state I didn’t tamper the box etc, but they wont give in...
RE: Swap Apple Tv4 with Apple Tv5 - mothered - 12-11-2020
(12-11-2020, 12:46 PM)Glux007 Wrote: They contacted me back and said, the wrong product has been returned to us, period. I really tried to pursue them to state I didn’t tamper the box etc, but they wont give in...I understand your frustration.
Did you "specifically" say that you returned the box In the same condition as when you received It? In other words, you've returned what they've originally sent you, hence they're at fault.
RE: Swap Apple Tv4 with Apple Tv5 - SE.UK - 12-11-2020
unlucky mate, think it will be hard to prove on this one.
I'm just thinking would it have been better to go down the route of contacting CS saying you received an older model. Hence the liability is pushed more over to their side immediately rather than being a greater liability on your end (as you need to prove you didnt open it, but obvs you cant).
RE: Swap Apple Tv4 with Apple Tv5 - mothered - 12-12-2020
(12-11-2020, 04:10 PM)SE.UK Wrote: I'm just thinking would it have been better to go down the route of contacting CS saying you received an older model. Hence the liability is pushed more over to their side immediately rather than being a greater liability on your endAbsolutely, and as stated In my previous post:
(12-11-2020, 03:24 PM)mothered Wrote: Did you "specifically" say that you returned the box In the same condition as when you received It? In other words, you've returned what they've originally sent you, hence they're at fault.
RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 12-12-2020
Yes, I’ll go that route from now on. I’ll contact the regular reps after the weekend. And as always, thank you!