(11-05-2020, 04:27 AM)HeyImPaul Wrote: I used Missing Item worked like a charm really.

(11-01-2020, 03:01 PM)mothered Wrote: Perfect for the missing Item method.

(11-05-2020, 04:27 AM)HeyImPaul Wrote: I messaged Apple same day it came. Two days later I got the confirmation for a replacement.

(11-05-2020, 04:38 AM)mothered Wrote:

(11-05-2020, 04:27 AM)HeyImPaul Wrote: I used Missing Item worked like a charm really.

Hence:

(11-01-2020, 03:01 PM)mothered Wrote: Perfect for the missing Item method.

(11-05-2020, 04:27 AM)HeyImPaul Wrote: I messaged Apple same day it came. Two days later I got the confirmation for a replacement.

A job well done Indeed. Contacting them the same day, was a very good call- you opened It and found It was missing, thus It makes perfect sense to Immediately get In touch with them.

Congrats.

(11-10-2020, 02:47 AM)HeyImPaul Wrote:

(11-05-2020, 04:38 AM)mothered Wrote:

(11-05-2020, 04:27 AM)HeyImPaul Wrote: I used Missing Item worked like a charm really.

Hence:

(11-01-2020, 03:01 PM)mothered Wrote: Perfect for the missing Item method.

(11-05-2020, 04:27 AM)HeyImPaul Wrote: I messaged Apple same day it came. Two days later I got the confirmation for a replacement.

A job well done Indeed. Contacting them the same day, was a very good call- you opened It and found It was missing, thus It makes perfect sense to Immediately get In touch with them.

Congrats.

Hey mothered so my replacement came today and I thought this might be a good opportunity to try my first Return SE method. What do you think would be my best option going forward with this SE on Apple?

(11-10-2020, 08:04 AM)mothered Wrote:

(11-10-2020, 02:47 AM)HeyImPaul Wrote:

(11-05-2020, 04:38 AM)mothered Wrote: Hence:

A job well done Indeed. Contacting them the same day, was a very good call- you opened It and found It was missing, thus It makes perfect sense to Immediately get In touch with them.

Congrats.

Hey mothered so my replacement came today and I thought this might be a good opportunity to try my first Return SE method. What do you think would be my best option going forward with this SE on Apple?

I assume you're planning to double dip.

If so, use a different method to the first SE. You've already accepted the delivery, so obviously you cannot use the DNA. Your options are: boxing or the sealed box. The wrong Item received Is also suitable, however there's not enough time. You'd need to order a stock Item from Apple on a different account, wait for the delivery to arrive, and claim that as the wrong Item- which will take a few days to complete.

(11-10-2020, 03:13 PM)HeyImPaul Wrote:

(11-10-2020, 08:04 AM)mothered Wrote:

(11-10-2020, 02:47 AM)HeyImPaul Wrote: Hey mothered so my replacement came today and I thought this might be a good opportunity to try my first Return SE method. What do you think would be my best option going forward with this SE on Apple?

I assume you're planning to double dip.

If so, use a different method to the first SE. You've already accepted the delivery, so obviously you cannot use the DNA. Your options are: boxing or the sealed box. The wrong Item received Is also suitable, however there's not enough time. You'd need to order a stock Item from Apple on a different account, wait for the delivery to arrive, and claim that as the wrong Item- which will take a few days to complete.

Would I be able to box them without putting any items inside?

(11-10-2020, 03:33 PM)mothered Wrote:

(11-10-2020, 03:13 PM)HeyImPaul Wrote:

(11-10-2020, 08:04 AM)mothered Wrote: I assume you're planning to double dip.

If so, use a different method to the first SE. You've already accepted the delivery, so obviously you cannot use the DNA. Your options are: boxing or the sealed box. The wrong Item received Is also suitable, however there's not enough time. You'd need to order a stock Item from Apple on a different account, wait for the delivery to arrive, and claim that as the wrong Item- which will take a few days to complete.

Would I be able to box them without putting any items inside?

Absolutely.

It only weighs 36 grams and given they didn't Identify the weight with the missing Item method (that worked In your favor), the same will apply when you box them.

(11-10-2020, 03:36 PM)HeyImPaul Wrote: Would I still be able to return in the same box they gave me?

(11-10-2020, 03:58 PM)mothered Wrote:

(11-10-2020, 03:36 PM)HeyImPaul Wrote: Would I still be able to return in the same box they gave me?

Yes you can, by (for example) claiming that It's not working.

They'll obviously request to return It, and you box them thereafter.

(11-10-2020, 04:34 PM)green314 Wrote: You used the missing item method, but I haven't understood, did you tell them that the "item" was missing or that "the box containing the item" was missing?

(11-10-2020, 04:42 PM)HeyImPaul Wrote:

(11-10-2020, 03:58 PM)mothered Wrote:

(11-10-2020, 03:36 PM)HeyImPaul Wrote: Would I still be able to return in the same box they gave me?

Yes you can, by (for example) claiming that It's not working.

They'll obviously request to return It, and you box them thereafter.

Beautiful. Thank you

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(11-10-2020, 04:34 PM)green314 Wrote: You used the missing item method, but I haven't understood, did you tell them that the "item" was missing or that "the box containing the item" was missing?

Item was missing