(06-03-2020, 12:50 PM)mothered Wrote:

(06-03-2020, 12:32 PM)Pukkuk Wrote:

(06-03-2020, 09:16 AM)mothered Wrote: Based on your comment below, It's certainly best to contact them.

How did you respond to their repeated request for the same details?

answered as well as the first time. I contacted them, they said that they would transfer my problem to the appropriate department. Today I received a letter the same as the first time where I need to provide my billing information. I think they are mocking ...

That's absolutely ridiculous. You've complied with their request, yet they're continually neglecting to resolve the matter.

Keep all records of your requests and their response, then ask to speak to senior management and provide the Information. Do not give In- you're well within your rights to have your account reinstated.

(06-03-2020, 01:52 PM)Pukkuk Wrote:

(06-03-2020, 12:50 PM)mothered Wrote:

(06-03-2020, 12:32 PM)Pukkuk Wrote: answered as well as the first time. I contacted them, they said that they would transfer my problem to the appropriate department. Today I received a letter the same as the first time where I need to provide my billing information. I think they are mocking ...

That's absolutely ridiculous. You've complied with their request, yet they're continually neglecting to resolve the matter.

Keep all records of your requests and their response, then ask to speak to senior management and provide the Information. Do not give In- you're well within your rights to have your account reinstated.

Thank you for your support and help))) Why do not you work in the Amazon team? you could help a large number of guys)))