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Amazon account closure - Printable Version

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Pages: 1 2


RE: Amazon account closure - Defeat - 05-07-2020

(05-07-2020, 03:37 PM)jdeemlg Wrote: Well they have said my account wont be reopened and would need a police report to issue me a new headset / refund. So there is hope there, however I had logged into the account today and all privleges are back on teh account, I can order, view orders, make returns with no issues.
So they reopened the account?
Actually try to check out to confirm. I have a closed account saved on the Amazon app and I know I can do all that, but can't actually place orders. Can add to cart, do returns, etc... Reminds me, I should make a thread on this.


RE: Amazon account closure - jdeemlg - 05-08-2020

(05-07-2020, 08:00 PM)Strait McCool Wrote:
(05-07-2020, 03:37 PM)jdeemlg Wrote: Well they have said my account wont be reopened and would need a police report to issue me a new headset / refund. So there is hope there, however I had logged into the account today and all privleges are back on teh account, I can order, view orders, make returns with no issues.
So they reopened the account? 
Actually try to check out to confirm.  I have a closed account saved on the Amazon app and I know I can do all that, but can't actually place orders.  Can add to cart, do returns, etc... Reminds me, I should make a thread on this.

Yep let me place and order which I got today, seems to be closed again now where I can only access content but it did work. Has a specialist last night tell me he would issue a refund for the headset if it didnt arrive today and would automastically email me, just waiting for that now but not keeping my hopes up


RE: Amazon account closure - mothered - 05-09-2020

(05-07-2020, 03:37 PM)jdeemlg Wrote: Well they have said my account wont be reopened and would need a police report to issue me a new headset / refund. So there is hope there, however I had logged into the account today and all privleges are back on teh account, I can order, view orders, make returns with no issues.

(05-08-2020, 10:02 PM)jdeemlg Wrote: seems to be closed again now where I can only access content but it did work. Has a specialist last night tell me he would issue a refund for the headset if it didnt arrive today and would automastically email me, just waiting for that now but not keeping my hopes up

What a total mess on Amazon's end.

You'd think that a company on that scale, would handle the matter professionally. It's not difficult to sort out an Issue with the account.


RE: Amazon account closure - jdeemlg - 05-09-2020

Didnt get the refund, going to leave it a few days to settle down and will try a long winded email wednesday. If not i guess i have to call it quits


RE: Amazon account closure - mothered - 05-09-2020

(05-09-2020, 03:40 PM)jdeemlg Wrote: Didnt get the refund

Did they actually decline the refund, or you're simply still waiting for your account to be credited?


RE: Amazon account closure - jdeemlg - 05-11-2020

(05-09-2020, 04:12 PM)mothered Wrote:
(05-09-2020, 03:40 PM)jdeemlg Wrote: Didnt get the refund

Did they actually decline the refund, or you're simply still waiting for your account to be credited?

Want police report to even concider it


RE: Amazon account closure - mothered - 05-11-2020

(05-11-2020, 08:44 PM)jdeemlg Wrote:
(05-09-2020, 04:12 PM)mothered Wrote:
(05-09-2020, 03:40 PM)jdeemlg Wrote: Didnt get the refund

Did they actually decline the refund, or you're simply still waiting for your account to be credited?

Want police report to even concider it
Simply file a report.

As I keep mentioning, a police report Is part of company protocol to move forward with their process.