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+--- Thread: HP Return (/Thread-HP-Return)
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RE: HP Return - Parliament - 09-21-2019
(09-21-2019, 03:57 AM)mothered Wrote:Same; I was never told by the customer rep in the live chat when getting the monitor that I was to return it (hence why I threw it out) to I just kept pushing that and said that I couldn't afford to pay for a bill. I'm guessing the price of the monitor also factors in, it's only $100 compared to what their new monitors cost.(09-21-2019, 03:22 AM)yaboiace Wrote:(08-31-2019, 03:57 AM)mothered Wrote: Please keep us updated as developments come to hand.Apologies for the late reply, after around a week of constant bitching on emails and live chat plus another few days of waiting for a response -- I received a email from the C SR team saying that they've finalized the case and just remember to keep it next time.
Hopefully this helps somebody but of course; If you're planning to SE HP, use a drop/reship. They will bill, I'm sure I was only a exception.
No Issue whatsoever with the late reply.
I honestly thought HP would be a lot harsher, but It's good to read It worked out In your favor. I'm sure your experience will help others who plan to deal with HP.
RE: HP Return - go4best1 - 09-30-2019
I also have a similar case. Will your method work in my case? I tried for 23 inch elite display monitor. Initially they told that monitor was not in stock. Now they are saying they can deliver the replacement but asking for old one.