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Logitech pain in the ass - Printable Version

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RE: Logitech pain in the ass - moneymaker6660 - 08-20-2019

(08-18-2019, 03:55 AM)mothered Wrote:
(08-17-2019, 11:12 AM)moneymaker6660 Wrote:
(08-17-2019, 12:18 AM)Vanfuzzy Wrote: Although I wouldn't advise you do this:

Simply pushing with 'This wasn't me who linked the product to an account, should I contact the authority' Has worked for me.
I have tried something along the lines of this but they still don't budge.

What exactly did you say and what was their response?
I don't have an exact quote but just know they had an answer for every possible argument. Mostly consisting of this device seems to be linked to another device, as a result, we cannot do anything.

RE: Logitech pain in the ass - Pinkz0rd - 08-20-2019

(08-20-2019, 12:54 AM)moneymaker6660 Wrote:
(08-18-2019, 03:55 AM)mothered Wrote:
(08-17-2019, 11:12 AM)moneymaker6660 Wrote: I have tried something along the lines of this but they still don't budge.

What exactly did you say and what was their response?
I don't have an exact quote but just know they had an answer for every possible argument. Mostly consisting of this device seems to be linked to another device, as a result, we cannot do anything.


really weird. I've been in contact with some logi SE's and never had that problem. Maybe they have another way to detect that is you?

RE: Logitech pain in the ass - mothered - 08-20-2019

(08-20-2019, 12:54 AM)moneymaker6660 Wrote:
(08-18-2019, 03:55 AM)mothered Wrote:
(08-17-2019, 11:12 AM)moneymaker6660 Wrote: I have tried something along the lines of this but they still don't budge.

What exactly did you say and what was their response?
I don't have an exact quote but just know they had an answer for every possible argument. Mostly consisting of this device seems to be linked to another device, as a result, we cannot do anything.

I understand, It can be difficult when they refuse to be persuaded.

I've been through a similar situation, whereby I escalated my claim to a senior level. Persistence and being adamant on my end, resulted In a successful outcome. Though, It did take a lot of effort.