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+--- Thread: SE product which is not sold by Amazon? (/Thread-SE-product-which-is-not-sold-by-Amazon)
RE: SE product which is not sold by Amazon? - mothered - 02-19-2019
(02-18-2019, 05:48 PM)Malcom Wrote:(02-18-2019, 03:19 PM)mothered Wrote:(02-18-2019, 11:57 AM)Malcom Wrote: I’ve just noticed it isn’t a post office but like a grocery shop where you can redeem your package, they ask for ID. Would it be possible?
Do they take a "copy" of your ID, or just view It and hand over the package?
Like the comment above, they only ask the ID, no copy.
That's good.
You can pickup the Item, and then return a week later asking to pick It up. Obviously they won't find It, so It comes down to them handing the Item to the wrong person.
RE: SE product which is not sold by Amazon? - H3RR3S - 02-19-2019
(02-19-2019, 02:44 AM)mothered Wrote:(02-18-2019, 05:48 PM)Malcom Wrote:(02-18-2019, 03:19 PM)mothered Wrote: Do they take a "copy" of your ID, or just view It and hand over the package?
Like the comment above, they only ask the ID, no copy.
That's good.
You can pickup the Item, and then return a week later asking to pick It up. Obviously they won't find It, so It comes down to them handing the Item to the wrong person.
Just contacted Amazon and told them I didn't receive the package and if I could get the refund because I need it before Friday. They told me they will contact the seller and the seller will send me a mail within 48 hours regarding the refund. Also did Amazon tell me if they won't give the refund Amazon will. You think it will succeed?
RE: SE product which is not sold by Amazon? - mothered - 02-20-2019
(02-19-2019, 05:19 PM)Malcom Wrote:(02-19-2019, 02:44 AM)mothered Wrote:(02-18-2019, 05:48 PM)Malcom Wrote: Like the comment above, they only ask the ID, no copy.
That's good.
You can pickup the Item, and then return a week later asking to pick It up. Obviously they won't find It, so It comes down to them handing the Item to the wrong person.
Just contacted Amazon and told them I didn't receive the package and if I could get the refund because I need it before Friday. They told me they will contact the seller and the seller will send me a mail within 48 hours regarding the refund. Also did Amazon tell me if they won't give the refund Amazon will. You think it will succeed?
It's not possible to determine the outcome.
They'll cross-check with the seller and most likely the carrier. Once they respond, we'll take It from there.
RE: SE product which is not sold by Amazon? - H3RR3S - 02-20-2019
(02-20-2019, 02:53 AM)mothered Wrote:(02-19-2019, 05:19 PM)Malcom Wrote:(02-19-2019, 02:44 AM)mothered Wrote: That's good.
You can pickup the Item, and then return a week later asking to pick It up. Obviously they won't find It, so It comes down to them handing the Item to the wrong person.
Just contacted Amazon and told them I didn't receive the package and if I could get the refund because I need it before Friday. They told me they will contact the seller and the seller will send me a mail within 48 hours regarding the refund. Also did Amazon tell me if they won't give the refund Amazon will. You think it will succeed?
It's not possible to determine the outcome.
They'll cross-check with the seller and most likely the carrier. Once they respond, we'll take It from there.
Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
RE: SE product which is not sold by Amazon? - mothered - 02-20-2019
(02-20-2019, 03:30 PM)Malcom Wrote:(02-20-2019, 02:53 AM)mothered Wrote:(02-19-2019, 05:19 PM)Malcom Wrote: Just contacted Amazon and told them I didn't receive the package and if I could get the refund because I need it before Friday. They told me they will contact the seller and the seller will send me a mail within 48 hours regarding the refund. Also did Amazon tell me if they won't give the refund Amazon will. You think it will succeed?
It's not possible to determine the outcome.
They'll cross-check with the seller and most likely the carrier. Once they respond, we'll take It from there.
Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
Are they Issuing the refund Into your account?
If so, why the Investigation?
RE: SE product which is not sold by Amazon? - H3RR3S - 02-20-2019
(02-20-2019, 03:47 PM)mothered Wrote:(02-20-2019, 03:30 PM)Malcom Wrote:(02-20-2019, 02:53 AM)mothered Wrote: It's not possible to determine the outcome.
They'll cross-check with the seller and most likely the carrier. Once they respond, we'll take It from there.
Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
Are they Issuing the refund Into your account?
If so, why the Investigation?
They'll be issuing it into my bank account.
RE: SE product which is not sold by Amazon? - H3RR3S - 02-20-2019
(02-20-2019, 05:21 PM)Malcom Wrote:(02-20-2019, 03:47 PM)mothered Wrote:(02-20-2019, 03:30 PM)Malcom Wrote: Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
Are they Issuing the refund Into your account?
If so, why the Investigation?
They'll be issuing it into my bank account.
UPDATE: Just received this mail:
(translated it fast with google translate)
Spoiler:
I thank you for making contact with your seller on this subject and regret that this was not enough to find a solution.
I confirm that you have submitted a request for refund under the Guarantee A to Z for your order 408-5105988-6311533. Please note that the processing of a refund claim under the A to Z Guarantee usually takes 1 week.
Subject to acceptance of your request for refund under the Guarantee A to Z, the amount of the Guarantee will be directly credited either on the account of your bank card, or on your account gift-check Amazon.fr if you have chose the refund option by gift certificate.
If you finally receive your order, you will have the option to keep the order and withdraw the refund request for the Guarantee A to Z. To do this, simply follow the steps on the following page:
I confirm that you have submitted a request for refund under the Guarantee A to Z for your order 408-5105988-6311533. Please note that the processing of a refund claim under the A to Z Guarantee usually takes 1 week.
Subject to acceptance of your request for refund under the Guarantee A to Z, the amount of the Guarantee will be directly credited either on the account of your bank card, or on your account gift-check Amazon.fr if you have chose the refund option by gift certificate.
If you finally receive your order, you will have the option to keep the order and withdraw the refund request for the Guarantee A to Z. To do this, simply follow the steps on the following page:
RE: SE product which is not sold by Amazon? - ManakaJunpei - 02-20-2019
Nice dude glad to see that it worked out
good luck with future SE's
RE: SE product which is not sold by Amazon? - Defeat - 02-20-2019
(02-20-2019, 03:30 PM)Malcom Wrote:(02-20-2019, 02:53 AM)mothered Wrote:(02-19-2019, 05:19 PM)Malcom Wrote: Just contacted Amazon and told them I didn't receive the package and if I could get the refund because I need it before Friday. They told me they will contact the seller and the seller will send me a mail within 48 hours regarding the refund. Also did Amazon tell me if they won't give the refund Amazon will. You think it will succeed?
It's not possible to determine the outcome.
They'll cross-check with the seller and most likely the carrier. Once they respond, we'll take It from there.
Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
Isn't there a timeframe that you have to wait before filing that ? I thought Amazon couldn't bypass that
RE: SE product which is not sold by Amazon? - mothered - 02-21-2019
(02-20-2019, 05:21 PM)Malcom Wrote:(02-20-2019, 03:47 PM)mothered Wrote:(02-20-2019, 03:30 PM)Malcom Wrote: Amazon just told me they will file a complaint regarding AZ refunding and he told me with this complaint amazon will refund the money in maximum a week. Also they'll start an investigation
Are they Issuing the refund Into your account?
If so, why the Investigation?
They'll be issuing it into my bank account.
Nice.
The refund Is on It's way, so why Is the Investigation taking place? Against whom?