(02-15-2019, 04:54 PM)titchyyyy Wrote:

(02-15-2019, 11:01 AM)mothered Wrote:

(02-15-2019, 06:34 AM)titchyyyy Wrote: I suppose it depends on what person scans in it the warehouse and looks at the details.

It's not that.

They will cross-reference the carrier to establish the weight on consignment. If It was delivered as per the weight of the PS4 (which It would have), then the toothpaste wouldn't have been dispatched.

Got you. Thanks for that information. Consignment weights and how companies operate with such things are definitely on my list to learn about.

(02-16-2019, 02:35 AM)mothered Wrote:

(02-15-2019, 04:54 PM)titchyyyy Wrote:

(02-15-2019, 11:01 AM)mothered Wrote: It's not that.

They will cross-reference the carrier to establish the weight on consignment. If It was delivered as per the weight of the PS4 (which It would have), then the toothpaste wouldn't have been dispatched.

Got you. Thanks for that information. Consignment weights and how companies operate with such things are definitely on my list to learn about.

You're most welcome.

Packages are checked by comparing the dispatched weight (from the warehouse), with the weight of delivery as per the carrier's consignment.

(02-16-2019, 02:49 AM)titchyyyy Wrote:

(02-16-2019, 02:35 AM)mothered Wrote:

(02-15-2019, 04:54 PM)titchyyyy Wrote: Got you. Thanks for that information. Consignment weights and how companies operate with such things are definitely on my list to learn about.

You're most welcome.

Packages are checked by comparing the dispatched weight (from the warehouse), with the weight of delivery as per the carrier's consignment.

Well that's me screwed. I've just sent back a 250g USB cable in exchange of a 350g watch. I added as much wrapping as I could inside the box to make it reach 350g! Oops.

(02-16-2019, 04:36 PM)titchyyyy Wrote: Amazon are very very frustrating.

I'd love to know how their internal actually works when dealing with returns.

On one of my accounts, I can get an advanced refund at a click of my fingers. If I tell them I've got the wrong item, they will refund me instantly without sending an item back and give me 30 days to return it. Despite my account being created in late 2018 and having several refunds on it already.

Yet, on another account that hasn't had a single refund on, they are simply adamant that even if I was dieing, they can't 'advance the refund' as they're not allowed to issue a refund without getting the item back first. Why are they lieing to me when they allow my other account the ability to get a refund without sending the item back first?

Frustrating to be lied to and unable to challenge their lie because I would put my other account at risk.

This is the first time I've actually returned an item before hand when trying the 'wrong item received' method. I've never been denied a pre-refund before. Ergh.

(02-17-2019, 05:54 AM)Buffoon Wrote:

(02-16-2019, 04:36 PM)titchyyyy Wrote: Amazon are very very frustrating.

I'd love to know how their internal actually works when dealing with returns.

On one of my accounts, I can get an advanced refund at a click of my fingers. If I tell them I've got the wrong item, they will refund me instantly without sending an item back and give me 30 days to return it. Despite my account being created in late 2018 and having several refunds on it already.

Yet, on another account that hasn't had a single refund on, they are simply adamant that even if I was dieing, they can't 'advance the refund' as they're not allowed to issue a refund without getting the item back first. Why are they lieing to me when they allow my other account the ability to get a refund without sending the item back first?

Frustrating to be lied to and unable to challenge their lie because I would put my other account at risk.

This is the first time I've actually returned an item before hand when trying the 'wrong item received' method. I've never been denied a pre-refund before. Ergh.

I wonder how amazon would respond to a person not sending the item back. Lets say the person only used gift cards to buy on amazon, and they bought something after the refund was issued essentially to "withdraw" their money. Would amazon just say fuck it and not do shit.

(02-16-2019, 04:36 PM)titchyyyy Wrote: Amazon are very very frustrating.

I'd love to know how their internal actually works when dealing with returns.

On one of my accounts, I can get an advanced refund at a click of my fingers. If I tell them I've got the wrong item, they will refund me instantly without sending an item back and give me 30 days to return it. Despite my account being created in late 2018 and having several refunds on it already.

Yet, on another account that hasn't had a single refund on, they are simply adamant that even if I was dieing, they can't 'advance the refund' as they're not allowed to issue a refund without getting the item back first. Why are they lieing to me when they allow my other account the ability to get a refund without sending the item back first?

Frustrating to be lied to and unable to challenge their lie because I would put my other account at risk.

This is the first time I've actually returned an item before hand when trying the 'wrong item received' method. I've never been denied a pre-refund before. Ergh.