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+--- Thread: Amazon Investigating My PS4 Order. Help!! (/Thread-Amazon-Investigating-My-PS4-Order-Help)
RE: Amazon Investigating My PS4 Order. Help!! - Smokee - 02-13-2019
investigation is normal, your just lucky when you catch a amazon rep that will refund you straight away , i have a few methods i use and generally never goes to investigation, depends on value also.
but you don't seem to have any faith in your own se, contact them again any push them, this was a present or something and you either want your money back or another sent out
RE: Amazon Investigating My PS4 Order. Help!! - Sksch1666 - 02-13-2019
(02-13-2019, 02:45 PM)Smokee Wrote: investigation is normal, your just lucky when you catch a amazon rep that will refund you straight away , i have a few methods i use and generally never goes to investigation,
depends on value also.
but you don't seem to have any faith in your own se, contact them again any push them, this was a present or something and you either want your money back or another sent out
I tried to rush them when I first contacted them saying that it is a present for my brother and his birthday party starts in a few hours. I demanded i need to know if it can refunded so I can purchase a new one from a local store and yet they said i have to wait 3 days.
RE: Amazon Investigating My PS4 Order. Help!! - Smokee - 02-13-2019
so doesnt mean u have to wait get back on there again. different agents can do different things
ive had agents say no no refund then exit chat speak to a next and sorted
RE: Amazon Investigating My PS4 Order. Help!! - Sksch1666 - 02-13-2019
(02-13-2019, 03:21 PM)Smokee Wrote: so doesnt mean u have to wait get back on there again. different agents can do different things
ive had agents say no no refund then exit chat speak to a next and sorted
Yea but investigation has already started so i dont think anything can be doen ablut that.
RE: Amazon Investigating My PS4 Order. Help!! - Dempl - 02-13-2019
Why didn't you say the box had been tampered with if the parcel was left at your front door anyway?
RE: Amazon Investigating My PS4 Order. Help!! - Sksch1666 - 02-13-2019
(02-13-2019, 06:19 PM)Dempl Wrote: Why didn't you say the box had been tampered with if the parcel was left at your front door anyway?
I read a post where it said when you do the box method you have to say it wasn’t tempered with for some reason.
RE: Amazon Investigating My PS4 Order. Help!! - Succ - 02-13-2019
I heard that if you change your password and then use a VPN and get in contact, say your account was hacked- they'll close the investigation instantly. Not sure how legit this or what I just figured I'd drop it here
RE: Amazon Investigating My PS4 Order. Help!! - Smokee - 02-13-2019
i always say no to it being tampered with
RE: Amazon Investigating My PS4 Order. Help!! - 0Centurion - 02-13-2019
(02-13-2019, 02:54 AM)mothered Wrote:Quote:I contacted Amazon live chat saying my package was delivered but nothing was in there. He asked me whether or not the box was tempered with and I said no
Don't be surprised If your SE fails. You should've said the package was tampered with.
They've opened an Investigation, and will cross-reference the details with the carrier. If they Identify the weight of the package was delivered and consistent with that of the PS4, then It could not have been received empty.
This , common sense prevails. Amazon might not be the smartest when it comes to human exploitation but they are definitely not brain dead. Any claim that a package weighing over 5 pounds is missing its contents while claiming that the packaging is pristine is asking to get btfo'd by customer support.
Next time , make sure to actually apply the method based on your situation instead of doing 1-1 what someone else has done here. The claim of untampered package with the contents being empty only works on extremely light items that weigh less than 1lb.
RE: Amazon Investigating My PS4 Order. Help!! - Sksch1666 - 02-13-2019
(02-13-2019, 09:19 PM)0Centurion Wrote:(02-13-2019, 02:54 AM)mothered Wrote:Quote:I contacted Amazon live chat saying my package was delivered but nothing was in there. He asked me whether or not the box was tempered with and I said no
Don't be surprised If your SE fails. You should've said the package was tampered with.
They've opened an Investigation, and will cross-reference the details with the carrier. If they Identify the weight of the package was delivered and consistent with that of the PS4, then It could not have been received empty.
This , common sense prevails. Amazon might not be the smartest when it comes to human exploitation but they are definitely not brain dead. Any claim that a package weighing over 5 pounds is missing its contents while claiming that the packaging is pristine is asking to get btfo'd by customer support.
Next time , make sure to actually apply the method based on your situation instead of doing 1-1 what someone else has done here. The claim of untampered package with the contents being empty only works on extremely light items that weigh less than 1lb.
My Amazon account will get locked if they find out that it's a false claim right?