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+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: My Logitech SE Method (/Thread-My-Logitech-SE-Method)
RE: My Logitech SE Method - titchyyyy - 02-13-2019
Did this earlier using the OP's recommendations and it's piss easy on live chat. I should have a new mouse being delivered to me, once they send me the shipping details.
It's a shame I don't like Logitech stuff. But I'll be doing this a few time for beer tokens
RE: My Logitech SE Method - UncensoredDevil - 02-14-2019
Good method, gonna do it now
RE: My Logitech SE Method - prevent - 02-14-2019
i don't know how you guys are having so much trouble. Literally a serial number and 3 emails and i got it.
RE: My Logitech SE Method - mothered - 02-14-2019
(02-12-2019, 09:20 PM)Hus9 Wrote: They sent me a email which I dont know how to respond to
The outcome Is quite clear:
Quote:If you are done performing these troubleshooting steps and still having the same issue, it is safe to say that you have a faulty device and we need to process a replacement.
RE: My Logitech SE Method - Hus9 - 02-14-2019
UPDATE- She asked for retail information so I just said bought it from amazon (if you get Kim maybe try ahain aint looking promising)
But will keep u updated
RE: My Logitech SE Method - mothered - 02-15-2019
(02-14-2019, 11:26 PM)Hus9 Wrote: UPDATE- She asked for retail information so I just said bought it from amazon
Was the request to provide some form of proof, or simply the name of the retailer?
RE: My Logitech SE Method - titchyyyy - 02-15-2019
Looks like Logitech have fixed their easy to SE replacement service.
Basically, the email tells you that you must go to your point of purchase and ask if they'll replace it, if not, you'll have to provide the following details.
Quote:If you have problems with getting a replacement from the point of purchase, please reply with the following details so that we can extend our support:
-Name of the retailer
-Reason for not being able to get a replacement from the retailer
-A copy of the receipt (If available)
-An image of the faulty product showing the S/N (Serial Number) or PID with a hand written note of your case number
-Your Complete name, phone number and shipping address (If you have not yet provided it)
Now, that's all well and good apart from the 'faulty product showing the S/N and a hand written note of your case number'. Something nobody will be able to get unless you've managed to get your hand on a Logitech device (friends house? lol).
So, it looks like somebody will have to SE a way to avoid having to send an image + hand written note of a case number to 'Kim'.
RE: My Logitech SE Method - prevent - 02-15-2019
Do not go through Kim!!!!!!!!!
RE: My Logitech SE Method - titchyyyy - 02-16-2019
I've tried again. Hoping not to get Kim.... But surely you'd think that if one representative acts this way, they'd make it company procedure?
RE: My Logitech SE Method - aaron210 - 02-17-2019
(02-12-2019, 03:26 AM)mothered Wrote: Simple, yet an effective method.
I have a heap of Logitech serials and upon SEing them for testing purposes, Logitech can be quite vulnerable.
Would you happen to have any g pro wireless s/n's? Or 502