(12-28-2018, 11:40 PM)zorrophreak Wrote: Yeah, make sure to start using varied excuses that way they don't catch on. Considering you just did two, I would suggest laying low for an order or two to return that balance back to normal. But congratulations on those successful first refunds!

(12-29-2018, 03:57 AM)mothered Wrote:

(12-28-2018, 05:20 PM)Tild Wrote: Just an update because why not. I rang up and said the box was empty, the Indian man said he would send a replacement with the fastest shipping method so I said that I needed to go to a store today as it was a gift needed urgenty for a family member so he refunded it along with a £5 promo. Also sent off an empty box for RAM refund worth £130 and that was successful. For my first 2 SE's and only learning about this stuff over the past 2 days I can say I'm pretty happy with what's happened to be honest :}

Quote:I rang up and said the box was empty, the Indian man said he would send a replacement with the fastest shipping method

Given the Item's weight, I'm actually surprised they didn't open an Investigation with the carrier.

All In all, good work.

(12-29-2018, 07:12 AM)Tild Wrote:

(12-29-2018, 03:57 AM)mothered Wrote:

(12-28-2018, 05:20 PM)Tild Wrote: Just an update because why not. I rang up and said the box was empty, the Indian man said he would send a replacement with the fastest shipping method so I said that I needed to go to a store today as it was a gift needed urgenty for a family member so he refunded it along with a £5 promo. Also sent off an empty box for RAM refund worth £130 and that was successful. For my first 2 SE's and only learning about this stuff over the past 2 days I can say I'm pretty happy with what's happened to be honest :}

Quote:I rang up and said the box was empty, the Indian man said he would send a replacement with the fastest shipping method

Given the Item's weight, I'm actually surprised they didn't open an Investigation with the carrier.

All In all, good work.

All the rep asked was if the box had any tampering to which I obviously said no it was well packaged in a thick box and untouched.

Thanks!

(12-29-2018, 08:07 AM)mothered Wrote:

(12-29-2018, 07:12 AM)Tild Wrote:

(12-29-2018, 03:57 AM)mothered Wrote: Given the Item's weight, I'm actually surprised they didn't open an Investigation with the carrier.

All In all, good work.

All the rep asked was if the box had any tampering to which I obviously said no it was well packaged in a thick box and untouched.

Thanks!

He simply took your word for It and processed the refund.

My goodness, their employee training and claims management Is In need of urgent attention.

(12-29-2018, 08:17 AM)Tild Wrote:

(12-29-2018, 08:07 AM)mothered Wrote:

(12-29-2018, 07:12 AM)Tild Wrote: All the rep asked was if the box had any tampering to which I obviously said no it was well packaged in a thick box and untouched.

Thanks!

He simply took your word for It and processed the refund.

My goodness, their employee training and claims management Is In need of urgent attention.

Yeah I was pretty surprised on how easy it was.

For sure haha, I'll happy abuse it now and then for as long as I can now though :}

(12-29-2018, 08:39 AM)mothered Wrote:

(12-29-2018, 08:17 AM)Tild Wrote:

(12-29-2018, 08:07 AM)mothered Wrote: He simply took your word for It and processed the refund.

My goodness, their employee training and claims management Is In need of urgent attention.

Yeah I was pretty surprised on how easy it was.

For sure haha, I'll happy abuse it now and then for as long as I can now though :}

You've Identified their vulnerability In the human firewall, so exploit It while you can.